Nova poshta

ТОВ «Нова пошта»

About this app

Manage, track the way, make out and pay parcels of "Nova poshta" through the mobile application. Save time in departments.
Registration in the application automatically adds to the loyalty program: identification without documents; cashback to the bonus account and calculation of bonuses for future parcels; additional storage days in the office.

Functionality of the Nova poshta application:

SHIPMENTS
✓ Receive notifications of the parcels in your name, they will automatically be added to the section "My shipments"
✓ Tracking: Track the parcel by the waybill number
✓ Create packages
✓ Pay the delivery of the parcel
✓ Order a one-touch return: without calls and written applications
✓ Redirect the parcel to another branch or address
✓ Create a shipment with a return payment to a bank card
✓ Calculate the cost and delivery time
✓ Call the courier

DEPARTMENTS
✓ the current catalog of all Nova post offices on the list and on the map
✓ Selection of a branch at the current location within a radius of 1 km, 3 km or 10 km
✓ office hours
✓ list of additional services of each branch

Follow the company's news in the app: new and / or updated services and services, opening branches and other important information about the company. The application is available in Russian and Ukrainian

Ratings and reviews

application response time is extremely bad. sorting of the list of parcels doesn't work properly. also said list keeps triggering refresh on it's own, making the whole UI unresponsive for the duration of the update, which on average takes 1-3 seconds!

They updated something in the app, so I get 403 forbidden, though can not pick up my delivery (i did everything: updated app till latest version, reinstalled app, restarted phone). Extremely slow in creating request. It took them 50 minutes from my first call, to call back and approve that request was created and will be sent to technical team. Curious for how many days will it take for them to actually fix the problem. "Lovely" u can not get your own delivery already paid for

Overall, the app is good, but there are still plenty of space for the improvement. It works fine on my smartphone. However, this app can't be used on my tablet to take anything from the local postomate, which is located inside a building, because my tablet has a weak GPS signal. Why do you require GPS at all? Bluetooth is more than sufficient to ensure that a personal device is located near the postomate, being more reliable than GPS. Also, UI can be simplified further to reduce clicking.

What's new

Bug fixes and application stability improvement