Helsana+ Bonus programme

4.5
6.94K reviews
1L+
Downloads
Content rating
PEGI 3
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About this app

Benefit with Helsana+ and collect Plus points worth over CHF 300 every year by leading a healthy lifestyle, taking preventive health measures and connecting with Helsana.

Full account: with a full account, insured persons with at least one supplementary insurance can collect 30,000 Plus points every year and have over CHF 300 paid out.
Basic account: with a basic account, insured persons with basic insurance can collect a maximum of 7,500 Plus points every year and have around CHF 75 paid out.

How to collect points:
You collect Plus points with sporting activities, everyday exercise, preventive health measures, memberships and your loyalty, as well as seasonal and diverse challenges and quizzes. Connect your fitness tracker or Google Fit directly to Helsana+ or share your location to use “Walk the Helsana trails”. It makes it even easier to collect Plus points.
How to redeem points:
You can convert the Plus points you have collected into cash, exchange them for vouchers from selected partners such as Galaxus and Zalando, or donate them to the Swiss Red Cross or Theodora Foundation.

Get more benefits:
Your bonus level makes a difference! The higher your bonus level, the higher the discounts you can benefit from with our partners.
Updated on
18 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 2 others
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
6.88K reviews
Gr Gr
31 January 2024
Syncing with Google fit does not work properly. Sometimes for days it does not occur and you lose all the points on those days. Even afterwards it won't get corrected. It is annoying that it only works with the latest version. If a new version is published you cannot use the app until you install the latest update. Please consider giving at least a week or a month for the update. During this period the app should work with the second latest version, as well.
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Helsana Versicherungen
24 October 2023
Thank you for your message. We apologize for the inconvenience. Please contact our customer support via plus@helsana.ch or 058 340 93 70 so that we can look into the problem together and find a solution. Kind regards, Helsana
Ozan Ersoy
9 November 2020
Since the latest update it can not load data from Google Fit anymore. I would appreciate if you could fix this problem. It connects to Google Fit, but when it tries to load data automatically or when I try to do it manually, I receive the following error message: "An error occurred during data synchronization. Please try again." I disconnected/reconnected to Google Fit, but it doesn't help.
8 people found this review helpful
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Helsana Versicherungen
9 November 2020
Guten Tag, vielen Dank für Ihre Rückmeldung. Könnten Sie uns genau schildern, was nicht mehr geladen wird, damit wir das Problem so schnell wie möglich beheben können. Freundliche Grüsse, Helsana
A Google user
16 January 2019
This app is all but intuitive. Already the email for confirming the email address looks very raw and there is no message whether the verification was successful or not. It is not clear whether when I go skiing several days I have to enter every single day separately. Also since I do not have a fitbit or pulse meter I apparently have to take a selfie each time I go ski or play badminton. Of all the apps I use usability is at the lower end.
7 people found this review helpful
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Helsana Versicherungen
17 January 2019
Hello, thanks for your feedback. Once you've successfully verified your email address the notification in the app disappears. You can only upload one picture per day (10x per month) for personal exercise. This is meant for users, who do not possess a tracker indeed. However, you can use your phone sensor or Google Fit app. Kind regards, Helsana

What's new

Optimised stability, several bugfixes and smaller improvements