Raiffeisen TWINT

Raiffeisen Schweiz Genossenschaft

Raiffeisen TWINT – the digital cash of Switzerland

About this app

Raiffeisen TWINT – the digital cash of Switzerland

With Raiffeisen TWINT you can pay easily and securely, and at the same time enjoy some attractive benefits and discounts. You can link Raiffeisen TWINT directly to your bank account. When you send money or make purchases, your bank account will be charged directly and money you receive from your friends will be credited to your account almost instantly. Mobile payment can be that easy!

The benefits to you at a glance…

Send, request or receive money in real time:
•Send money among friends, family members or acquaintances, or request amounts and distribute them to several individuals – quite simply, from smartphone to smartphone.
•For example, share the cost of supper at the pizzeria or the tickets for a concert you are attending with friends.

Fast, convenient payments:
•Pay with ease at the cash register at many Swiss retailers.
•Buy the season’s latest outfits around the clock in an online shop.
•Pay parking fees in various Swiss towns and cities.
•Buy digital vouchers and make donations straight from the app.

Benefit from added value:
•Store digital customer loyalty cards (such as the Coop Supercard) in the app and enjoy customer benefits automatically when you pay.
•Benefit from discount coupons directly when paying.
•Always have stamp cards for your favourite stores close at hand in the app, as well as membership cards and employee ID cards.

Simple registration & account linking:
•You can register in a few easy steps with your Raiffeisen debit/bank card. The card's underlying account serves as the base account for debits and credits.
•Once registration is complete, you can also add a Swiss credit card for debits as well as additional bank accounts for debits and credits.

Secure access:
•Access is secured with a 6-digit PIN of your choice, or with your fingerprint.
•If your smartphone is ever stolen, you can have your account blocked at any time by TWINT Support.
•You yourself define the limit for your transactions.
•Swiss Standard: All the data remain in Switzerland.

Download for free and get started now
Download the Raiffeisen payment app TWINT to your smartphone now. All you need is:
•an Android smartphone or tablet with an internet connection
•a Swiss mobile phone number
•a Raiffeisen debit or bank card

Please note that you must be at least 12 years old to register. Raiffeisen TWINT is also only intended for natural persons who are domiciled in Switzerland.

Visit raiffeisen.ch/twint for further information about Raiffeisen TWINT or raiffeisen.ch/twint/angebote for information on current campaigns.

Data protection declaration

Legal notice: Please be advised that by downloading, installing and using this application, third parties may be able to infer an ongoing, former or future client relationship between you and Raiffeisen. By downloading this app, you expressly agree that the data you transmit to third parties can be compiled, transferred, processed and made accessible in accordance with their terms and conditions. The terms and conditions of these third parties, to which you agree, must be differentiated from the remaining terms and conditions of Raiffeisen.

Ratings and reviews

I used to love it and used it several times a day. However, last week I sent money to a wrong number. Noticed it immediately but there's no way to revert a payment. The recipient says they declined the money but I never got it back. Twint says that's my problem, they will not try to track the money. That lack of customer support destroyed my trust in the app. At least implement a way to revert payments within 3 minutes or similar, if you're not going to help your customers.

I think the concept is great because it is quick and easy; however the app has faults. The finger print activation often doesn't work and I have to reactivate it monthly. The app also blocks me out for no apparent reason and when I try to unblock the app, it only gives me instructions in German when I have set my settings to English. This is very frustrating because I cannot understand how to fix the problem. The message goes away too quick. When I call the help line, they are very helpful.

Every time I open this app its unusable. It tells me : "Please wait... a security update is being implemented" This update takes AT LEAST one hour. I don't use twint that often, but when I want to, it doesn't work because of this update. (I already tried closing app or reinstalling it. nothing changes. This is badly done...) edit : fixed, works now

What's new

The update offers the following new features, among others:
- The PIN entry screen appears in a new design
- A search function is now available in the transaction overview
- To be able to pay even faster, the app can now be restarted in camera mode.
We have also fixed bugs and implemented small improvements in terms of usability.