Jose Luis Romero
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alarm can't be scheduled, amazing right? it is active all the time or not (you have to do it manually every day!), just notifications can have a range of hours, it is also not possible to delete from the SD more than one (but with cloud! you can select and delete them or clear an entire day), very annoying when you have a cam that can't be deactivated. the only good thing is the quality of the image and video
2 people found this review helpful
Hi, you may check for the compatibility of your SD card if you already have several attempts formatting your SD card. You may refer to below link: https://support.ezviz.com/faq/264. Please contact us at appfeedback@ezviz.com if the issue persists.
Keio Riikjärv
Last year bought 2 H8PRO cameras. These have a fearure where the camera tracks a person when it is in it's view. At first it worked great. But at some point which was sometimes either at the end of last year or beggining of this year it stopped working. I mean that the camera still tracks a person but it's impossible to watch that clip in the app as it is jumping immediately over to next clip. Same thing happens on both cameras. I have tried all obvious fixes but to no avail.
5 people found this review helpful
Erika Bain
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Was prompted to upgrade the cameras and now they will not load. Have had issues with cards failing, failing to load, poor video, failing to capture, and unable to change settings. Think I may just get rid of these and find something with better support and ease of use . 3-2024 update. Just when I thought it couldn't get any worse, customer service is non existent. Have 2 accounts attached to my camera but yet I am.unable to access either. So I have garbage for cameras
31 people found this review helpful
EZVIZ Inc.
14 November 2023
Hi, sorry for the inconvenience caused. If you have contacted us before and the same issue remains unresolved, please kindly offer us the previous ticket number at appfeedback@ezviz.com so that we can better assist you on this.