Mostafa Ouf
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Very Bad experience not able to activate SMS . Get warning that app may change sim settings. It very stupid message as I am afraid that it may cause problems to my connections. No mention how it affects my communication.. is it not recovered and what to do in case this happens. Just a warning is a very stupid way of communication . Any way I couldn't use because of the stupid alleged connection SMS did not happend for several attempts. NB:I used the last update so dont advise as u used to
694 people found this review helpful
Ahmed Amer
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Worst customer service you will ever deal with in life, I'm getting the below error for over a month "Your request is declined, please try again later" And they keep escaping the job and can't fix it, I've called several times and they keep saying it's a problem with the bank, even though I've different banks setup, all same error, they still say it's the bank problem, I've no problem with the bank app. Resolution: worked finally after completly uninstalling then re-installing the App
5 people found this review helpful
Egyptian Banks Company
May 15, 2024
Dear Customer, we’re sorry for any inconvenience, please call our call center at (15989)
Hesham S
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Very stupid application first it insists that the SIM must be on the phone u have the application installed which is ridiculous ,then it insists u use a sim that has data and does not accept WiFi another ridiculous requirement. I use many international applications and have never seen something like this. the third thing is I hear that this application is bound to be payable wich is unheared of . Trying to make people use electronic transactions to save on printing and digitize does not follow
1 person found this review helpful
Egyptian Banks Company
May 14, 2024
Dear Customer, please note, this method is used to protect and secure your information and transactions. For further inquiries please contact our call center at (15989).