
Ahmed Yasser
For the first time in all my years of banking, I've encountered an app like this. The app can't recognize the security code it generates and constantly gives an 'incorrect security code' error. I can't issue a transfer or complete any online transaction because both apps fail to generate and recognize the security code. It's truly disappointing that this is the banking service provided to customers, and even after filing a complaint, there are no solutions
6 people found this review helpful
Banque Misr
September 13, 2025
we are sorry for your experience please feel free to send us on Bm19888@banquemisr.com or you can contact us by live chat through the official website of Banque Misr to be able to share your personal data and solve your problem as soon as possible.

Kareem Ibrahem
App became un-usable, you can't sight in by login info. because when u click on the box it doesn't register my click, if you have the fingerprint ON, u can login but when u do a transfer via the app it doesn't allow youbfor 2 reasons. 1) same issue with the button it doesn't let get pass a certian screen 2)when u finally do by clicking a 100 times it says go to the branch cause the token is not activated, while it is activated and works in the token app
2 people found this review helpful
Banque Misr
December 21, 2025
we are sorry for your experience please feel free to send us on Bm19888@banquemisr.com or you can contact us by live chat through the official website of Banque Misr or call us on 19888 to be able to share your personal data and solve your problem as soon as possible.

Osama Tawos
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the app was awesome, but now it's useless as it freezes the most important thing in the app, the transfer section, when I press "new transfer" nothing happens! I have tried so many times, but it still nothing.
1 person found this review helpful
Banque Misr
December 18, 2025
we are sorry for your experience please feel free to send us on Bm19888@banquemisr.com and send a print screen for the problem