Roy
Started ok but unfortunately too many times you go to take payment and the app says it requires a compulsory update. That's no good when a customer is waiting to pay. Also, it keeps disconnecting from the phone and takes way too long to get it reconnected.
6 people found this review helpful
Lopay Limited
19 April 2024
Hi Roy, We're sorry to hear you're having issues using Lopay. Please contact us at support@lopay.com or via the in-app chat. We aim to get this fixed for you as soon as possible.
Deep Tissue Massage London
They used to be good but recently they take money from my clients and don't add to my account. I have to escalate each payment to support and they investigate for a week to find the money and add to my account. Waste a lot of time for me and my clients. My friend has the same problem and they didn't fix it in one month so far.
9 people found this review helpful
Lopay Limited
9 February 2024
We highly regret the inconvenience. However, to better understand your problem and resolve it quickly, please shoot us a message at support@lopay.com with relevant details. We'll be more than happy to assist you.
Thanks.
Mieczysław Torchała
Exits on launching, no idea why, no error message shown. New account registration cannot be completed. Reinstallation, removing cache etc doesn't help. If set up is not seamless, how can I trust this app in business settings? Quality of Android app development is really disappointing.
14 people found this review helpful
Lopay Limited
9 February 2024
We are glad to inform you that the issue you've been facing has been sorted out. Please update your app to the latest version. If you have any other trouble, please contact us on support@lopay.com and include your mobile number.