U+one

LG유플러스(LG Uplus Corporation)

About this app

On October 27, 2025,

Your U+ will be revamped into U+one.

Now, enjoy the convenience of using the [Your U+] and [U+ Membership] apps in one, unified U+one.

■ App Name and Icon Changes
• Previous: Your U+
• New: U+one

■ U+one, an integrated app that simplifies your daily life
Solve problems, use membership/benefits, purchase/change products, and more, all with one app.

Use LG U+ services more easily and quickly.

■ New Main Screen (Introducing 5 Menus)

① MY: Check your billing and usage information at a glance
② Benefits: Use scattered benefits and coupons in one place

※ Existing membership app features integrated into the Benefits main screen
③ Store: Customized product recommendations
④ Plus: Personalized information based on your preferences
⑤ AI Search: Conversational, intelligent AI search

■ My billing/usage information at a glance
• View your information, including this month's billing, remaining data, subscribed additional services, and remaining contract/installment balance, right from the app's home screen.

■ Choose your preferred main screen
• You can set your preferred main screen among MY, Benefits, Store, Plus, or AI Search as your app's home screen.

■ Automatically manages tasks
• We proactively notify you of important information and tasks based on your life cycle and usage history.

■ Membership benefits and features on U+one
• Access U+ membership, membership barcodes, and coupon boxes all from the main U+one benefits page, and instantly participate in events like U+2+.

■ Don't miss a single benefit
• We'll make sure you get the most out of every benefit you can get.

■ Chatbot available 24/7
• Ask the chatbot any questions you have, even late at night, on weekends, or on public holidays when customer service is difficult to reach.

※ U+ customers won't incur data charges while using the app.

However, data charges may apply if you navigate to other internet pages through the app.

▶ Permissions Agreement
• Access permissions are required to use the U+one app.

• If you do not agree to the required permissions, you will not be able to use the following features.

[Required Access Permissions]

• Phone: Easy phone login and connection by tapping the phone number.

[Optional Access Permissions]

• Location: Use features such as finding nearby stores.
• Camera: Captures camera data to recognize card information.
• Photos/Videos: Attach saved photos/videos (e.g., when making 1:1 inquiries or writing reviews).

• Notifications: Notifies of bill arrivals, events, and other information.
• Microphone: Uses the microphone for chatbot voice inquiries.

• Contacts: Imports contact information saved on your phone when gifting data.

• Display on top of other apps: Uses visible ARS.

▶ Inquiries

• Email address: [e-mail]

• For a faster response, please include your name, phone number, and phone model in the email.

• LG Uplus Customer Center 1544-0010 (paid) / 114 (free) from your mobile phone.

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Developer Contact:
LG Uplus Corp. 32 Hangang-daero, Yongsan-gu, Seoul, Republic of Korea (Hangang-ro 3-ga) 04389
220-81-39938 2015-Seoul Yongsan-00481 Report in person

Ratings and reviews

They should strongly consider having an English translation option, or even allowing Google Translate to be able to translate the app pages. As is, the majority of foreign customers won't be able to use this service. LG is happy to take our money, but offers no support. I'm sure it wouldn't take much effort to have an English option.

Bought an LG phone, all the apps are in Korean and can't change to English!! You'd think an app would be capable of following the phone's language settings? Or allow us to download the English version?!?! Let's just say this is the first and last time I ever buy LG. I visited the website, korean, no English. I opened it with Google translate, found the support button, contacted in English, received a reply - in bloody Korean! You ignorant monkeys! That's just RUDE!!

I really wish that the app was also available in English, my friends and I all signed up with LG because we were told it was really English friendly. The store I signed up at was amazing, but the apps really are not foreigner (English) friendly, I had to Papago everything... and all just to see my billing...

What’s new

당신의 U+가 U+one으로 새롭게 단장합니다.
여러 고객님이 말씀해 주신 기존 앱의 복잡함과 불편함을 개선하며
기존 LG U+의 [당신의 U+], [U+멤버십] 앱을 U+one 하나로 통합했어요.