Join the millions of people who have control of their service in the palm of their hand!
My AT&T is the new self-service app that lets you access the most important information about your AT&T Mexico service.
Download it and access your service information easily, quickly, and securely.
In this app, you can:
· Check your service and bundle usage · View and download your current and previous month's billing statements and invoices · View your payment due date and service cutoff date · Pay for your service securely · Check your account and plan information · Purchase services and bundles · Check transactions · Manage your payment methods · Top up
For Prepaid Customers
· Check your top-up or bundle balance and its validity · Transfer Megabytes (MB) to another AT&T number
For Build It Customers
You'll have the power to continue customizing your plan from your smartphone!
· Set up unlimited social media and streaming apps · Complement your plan with additional services
Keep changing the game and enjoy all the benefits My AT&T has for you!
My AT&T is a service compatible with devices using the Android operating system.
Updated on
Oct 21, 2025
Communication
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
The app does not work, it has many days delay to show the amount to pay. Often shows an error message to do the automatic payment even if last months you charged to the same credit card. Besides, AT&T signal has been getting worse.
Aida Lisset Camacho Ichante
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November 1, 2025
Muy útil y práctica! Very useful and easy to use!
2 people found this review helpful
AT&T Mexico
November 3, 2025
¡Gracias por tu calificación Aida!, en AT&T trabajamos para seguir mejorando y en brindarte buenas experiencias. 😃
Dwain White
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October 4, 2025
2 issues, used the app to renew a current contract. Selected the 18 month with 7.5 Gb. The system is currently showing 24 months and 5 Gb which was my old contract. System will not update! The second issue is the app only reads in Spanish and no where to change the language to English.
AT&T Mexico
October 8, 2025
Hello Dwain! We appreciate your feedback and want to help you. For more details, send us an email at: atencionclientesATT@customercare.att-mail.com, or if you prefer, write to us on WhatsApp at 55 6932 9582 where we will be happy to assist you.