BBVA México

4.5
5.46M reviews
50M+
Downloads
Content rating
Everyone
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About this app

With the BBVA México app, lines and transfers are a thing of the past. Make your transactions in minutes from wherever you are.

Not a member of the bank yet? No problem; you no longer need to go to a branch or be a customer to open an account. Open one free of charge and without fees from the comfort of your home.

Now, with facial recognition, which you only need to configure when you download the app for the first time on a device, your data is more secure than ever. Rest assured that your information is protected against potential fraud.

What can I do with this app?
With BBVA, your words are commands.
Don't get lost in apps! Use voice commands to make transfers, pay for services, or your credit card.

Just say "pay credit card from BBVA," or whatever transaction you want, and the app will open automatically. Log in to maintain security, and immediately, the transaction you requested will open. Confirm the transaction, and that's it! Your payment in less than 2 minutes.

Forgot your card?
No problem!
Withdraw money from the ATM using only your cell phone or send money to your contacts so they can withdraw money from wherever they are. Withdraw your money from the ATM using the "Cardless Withdrawal" option and enter the unique code generated by the app.

If you don't have your credit or debit card with you, you can turn it off and on from your device whenever you need to, so no one can use it.

Shop online more securely
Create a digital card for your online purchases. Each time you use it, a dynamic CVV will be generated, valid for 5 minutes, to prevent anyone else from using your information.

Don't be confused by interest
With the new credit card interest simulator, you can enter the amount you want to pay and see the approximate interest you'll earn when making that payment. We'll also provide more details about the next month's amount if you pay what you had in mind. This way, you can make more informed decisions.

Do you need help paying your credit card?
Access a financing plan with fixed payments so you can pay off your card more easily; and if you wish, pay for your purchases in interest-free installments.

Do you have accumulated points? Pay all or part of your credit card purchases with those points. Apply for foreign merchants or Mexican merchants with foreign affiliations.

Did you go over budget with your debit card?
Don't worry, with your BBVA app you can access a loan with fixed installments to help you get back on your feet financially. Credit can range from $200 to $6,200 MXN.

Transfer and pay more easily with QR Codes
Forget about account numbers; the app will provide you with a QR Code to make transfers. You can also pay with your phone at some establishments by scanning the code from your app.
In addition to all these benefits, you can top up airtime, switch your payroll to BBVA, open an additional account, pay bills, and make transfers, all without leaving home.

Do you have questions about security?
• Your transaction data is protected and not stored on your phone.
• If you lose your phone, no one can access your service; only you know the password, and you can cancel it by calling the BBVA Hotline.
If you have any other questions, call the BBVA Hotline.
Metropolitan Area 5226-2663
Interior of the Republic 01-800-2262663

We love hearing from you and having you as part of this app. If you have any suggestions, write to us at app.bbva.mx@bbva.com.

If you like BBVA Mexico, help others know about it with a 5-star review. Thank you!
Updated on
Dec 8, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
5.45M reviews
Malware CM
November 29, 2025
Awful. Is slow, kinda buggy, and, since the updates a few months ago, ugly. The main issue is the Location, it may need a few seconds, a few minutes, or EVER. Sometimes I'm not able to use the app for whole DAYS because it is still trying to get location. No matter how much times I delete the data and cache, or if I try to REINSTALL, it just won't work. Y'all should try to fix that instead of the GUI that WAS beautiful.
17 people found this review helpful
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Luzdhy Huerta
September 18, 2025
This app was working ok and I was very happy with this bank, but since the latest upgrades they made, now I have to restart my cellphone every time I need to use it because I am not able to login, besides the user interface is very bad with the latest changes, and sometimes I am not able to make or receive transactions with certain amount of money, that used to do in the past and this has been for a while now, if they don't solve these situations fast, I am considering changing banks. Thanks!
107 people found this review helpful
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BBVA
September 18, 2025
¡Buen día! Adicional te queremos ofrecer una posible mejora para tu app, por favor en tu dispositivo ingresa al menú administrar > aplicaciones > busca la app BBVA México e ingresa > posterior borra datos de la app y memoria cache, quedamos al pendiente. Saludos, BBVA México.
Joey Kramer
June 21, 2025
When trying to view my account data, the loading animation does not go away and it is impossible to do anything. Now Codi doesn't work. When you try to make a payment, either the screen doesn't load, or if it does, you can't swipe when you try to select the account to pay. Each update gets worse. It seems like banks are competing to release the most horrible app.
90 people found this review helpful
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BBVA
June 25, 2025
¡Buen día Joey! Sentimos las molestias, ayúdanos a realizar lo siguiente, dirígete a la pantalla de acceso, selecciona la opción "Cambiar usuario"; te solicitará Número celular y Contraseña, ingresa dichos datos, te pedirá activar el Token móvil y valida que tus inconvenientes no persistan. Quedamos al pendiente. Saludos.