
Adrienne Michetti
The app recognizes my username but the website does not. Support replies to my request for help by telling me they've solved my problem. Folks, Priority Pass used to be the only way to get lounge access if you didn't have airline status. It isn't anymore. There are plenty of other options. This "service" not only costs $100+ USD and then per-visit fees. Signed, a member since 2014 who won't be renewing.

Mark Harp
Every time I travel I can no longer log in even with Biometrics so I have to reset my password which is very annoying. Also I haven't been able to use the lounges most of the times I fly . they used to have a lot more options now they hardly have any options at least here in the United States . I tried to pre-book today and they said not available at the San Francisco Airport.
1 person found this review helpful

Ozzy Cast
I saw a lot of U-tube videos recommending this app, but it is horrible getting access to a lounge. I tried it in Cancun airport & showed no accesss available. when I got there, the staff told me, the place was empty & available but I had to pay full price. in Ontario California, it shows available, but the system would not allow me to buy an entry. The staff once again said that they had lots of room available. It is a scam in my opinion. I was better with Dragon Pass.
15 people found this review helpful