
Ozzy Cast
I saw a lot of U-tube videos recommending this app, but it is horrible getting access to a lounge. I tried it in Cancun airport & showed no accesss available. when I got there, the staff told me, the place was empty & available but I had to pay full price. in Ontario California, it shows available, but the system would not allow me to buy an entry. The staff once again said that they had lots of room available. It is a scam in my opinion. I was better with Dragon Pass.
4 people found this review helpful

Ziad
The app doesn't allow you to manage your payment method or cancel your membership. Neither does the web version. I have been trying to cancel my membership for the past 3 weeks. After multiple help requests (the only way to request cancellation) it got renewed anyway. Now dealing with it through my credit card issuer. Stay away!
2 people found this review helpful

Tim Phillips
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I've just been refused lounge access on my account which has 7 months left on it, with 6 more uses available. I'm told this is because the card I paid for it with is expiring at the end of the month. This is despite me having already paid for the whole period of my subscription. It's a money grabbing scam. I won't be renewing. Update- They emailed me saying that if the lounges are full they can deny access. I was actually denied cos my card was expiring. Can't even reply to the email. Rubbish.
7 people found this review helpful