CAINIAO - 挑戰全港集運最低價

菜鳥

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About this app

CAINIAO APP is developed by Cainiao Network, a subsidiary of Alibaba, and supports cross-border mailing of package orders from large online shopping platforms such as Taobao, Tmall, Pinduoduo, and JD.com.
Consolidate shipments anytime, anywhere and manage cross-border online shopping packages at a glance! Covering the markets of Hong Kong, Singapore, Malaysia and Australia, including air and sea transportation routes from mainland China to Hong Kong, Singapore, Malaysia and Macao.
• Worry-free consolidation and transportation—buy Taobao products as much as you want, cross-platform online shopping is hassle-free
• Convenient and fast—automatically import Taobao and Tmall orders
• Compensation for late arrivals - Compensation for overtime commitment
• Compensation for lost and damaged packages—coverage for lost and damaged packages
• Station pick-up—In some countries and regions, in-station pickup related functions are provided

Ratings and reviews

They say an item has arrived in my consolidated package but it never did. refused to work to help, until the window is closed and told us they couldn do anything and for me to try better. worst platform I've used for such.

People at the pick-up station don't know how to calculate the number of days for the package to be claimed. My package arrived on saturday and they are close on sunday but they still count sunday on the 3 days span to pick up the load. I was charged 2 times already. insust that sunday is close, then they will count starting Saturday. They dont know that 1 day is supposed to be 24hrs .

absolutely USELESS! You can wait for weeks without any updates while your parcels are stuck in their warehouse in china, and the customer service would still ask you to wait a few more days. not only that heaps of my order arrived severely damaged. DO NOT USE!

What’s new

-Support scanning QR code to enter the post station to complete delivery and pickup
-Optimized the in-app message notification system
-Support users to check multiple notification preferences
-Fixed several known issues