PostNL

4.3
92.7K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

Track and send your packages with the PostNL app. In the app you always have a complete overview of everything that is on its way to you.
Sending a package is also easy via the app. Looking for a PostNL point? You can also easily find these in the app.
Curious which mail is on its way to you? Activate My Post so that you also have a complete overview of all your mail (note: only available in the Netherlands).
So you always have us at hand!

Always stay up to date! If you enable notifications, we will ensure that you are always aware of the latest status of your package.
Also install the PostNL widget on your home screen to always be up-to-date.

Send something? Have the QR code from your account scanned and receive a shipping receipt by e-mail.
Simply create a label via the app and have it printed at a PostNL point.

Need a stamp? Buy a digital stamp and write it on the letter, handy!
You can also make your own photo card; upload a photo and use it to create a personal card (note: stamp code and photo card are only available in the Netherlands).

Download the app and let us know what you think!
Updated on
4 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and Device or other IDs
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
88.7K reviews
Thijs van den Nouland
1 June 2024
Fairly useless app. Guess it's OK if you have multiple parcels you want to track, but otherwise you can just use the track and trace website. Anything useful requires an account, like changing what should happen with an incoming parcel when you aren't home. A shame, another company that wants your data and therefore another place that might leak it in an IT incident. I'd prefer having less accounts, not more.
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P B
3 May 2024
PostNL appears to be taken over by those addicted to seeing engagement metrics go up. They are removing useful features to force interaction with the app or email. App notifications no longer show estimated time and just says to look for it in the app (notification has become less useful). Email subjects used to show the time of delivery and now it just shows "this is the time for your package" and the actual time is only in the body of the email (email subject is less useful). Shameful!
3 people found this review helpful
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Linda B
11 August 2023
It doesn't work any more. Tried removing app and downloading again. However it still doesn't give information about post or packages that are due to arrive. I receive email notification about packages, but it doesn't show up in the app. Not sure if they have had technical problems for the last 3 weeks or if the app just old and below par Update: Yes, I removed and downloaded it again on Monday. It still doesn't work. It's a useless app. I would give 0 stars if I could.
33 people found this review helpful
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PostNL Holding B.V.
11 August 2023
Bedankt voor de feedback. Ben je al ingelogd in de app? De afgelopen weken hebben we wel wat nieuwe update doorgevoerd waardoor het probleem hopelijk opgelost is. Wanneer je nog steeds problemen ervaart kun je een mailtje sturen naar app@postnl.nl, dus helpen we je daar graag verder.

What's new

Veel onzichtbaar werk én enkele bugs verjaagd.

Heb je wensen of tips? Deel ze met ons: dat kan bij 'Service' en dan 'Je mening'.