Adriana Piele
I can no longer get past the login screen. App worked fine on an older device, but on Google Pixel 7 / Android 14, it gets stuck in a loading loop after opening it. Resetting the app periodically (when the process is so convoluted) is not acceptable. I've been a customer of BT for more than 10 years, but all my main interactions happen through this app, so it's time to move on to a bank that has the time, resources & motivation to make things work easily for their customers.
3 people found this review helpful
Banca Transilvania
September 25, 2024
Hello! We apologize for all inconvenience and we are looking forward to solving it asap. We kindly ask you to write to us at INO chat from the BT24 login page, bt24@btrl.ro or call us at 0264308028 as soon as you can. Thank you & kind regards!
Albert Antonesei
Terrible app, made the bank account for the low debt but I'd better pay some annual dept for a bank account than to have a terrible app. It doesn't work properly, it lags, it crashes, if you log out and try to log in within 5 minutes you will be unable. The GUI it's completely wrong, too much stuff just sitting around on the screen without a propper use. When I opened the bank account I raised this concern about the app, but they assored me that they are working in it. It seems not...
13 people found this review helpful
Banca Transilvania
June 29, 2024
Hi! We apologize for the inconvenience. To check and try to solve your problem we need more details from you. Please call us at 0264308028 or write to us in the Ino chat. Thank you & kind regards!
A Google user
Since they have updated the UI, it looks a bit better. I don't have any complaints about the functionality, everything seems to be working. The app is still slow, there is a loading indicator for literally every button press. You can no longer take screenshots inside the application which is sad...
5 people found this review helpful
Banca Transilvania
April 10, 2019
Buna ziua, ne cerem scuze pt inconvenientele create – din motive de Securitate screenshot-ul a fost dezactivat din aplicatie. Pentru detalii va stam la dispozitie la numarul: 0264.308.028 /*8028 sau la email: bt24@btrl.ro.