TeamViewer QuickSupport

TeamViewer

About this app

Get support for your mobile device from any Windows or Mac computer! You can now receive technical remote support for your mobile devices. Technicians have the ability to chat, transfer files back and forth, view device information, stop processes, push and pull Wi-Fi settings, and much more.

It is even possible for your device (Samsung, Sony*, Asus, Lenovo, HTC, LG, ZTE, Huawei, Alcatel One Touch / TCL and more) to be remotely controlled, allowing the technician to access your device as if it were in their own hands.

Features:
• Chat
• View device information
• Remote Control
• File transfer
• App list (Uninstall apps)
• Process list (Stop processes)
• Push and pull Wi-Fi settings
• View system diagnostic information
• Real-time screenshot of the device
• Store confidential information into the device clipboard
• Secured connection with 256 Bit AES Session Encoding

It has never been easier to troubleshoot devices!

Quick Guide:
1. Download and launch the app.
2. The other side, (e.g. the support technician), needs to install and start the TeamViewer full version on his/her computer (download at www.teamviewer.com).
3. Pass your ID on to your trusted technician, who is using the TeamViewer full version.

We take our customers’ security concerns seriously and encourage you to share your details and allow connections only from trusted contacts. Read more about this vital topic on https://community.teamviewer.com/English/kb/articles/108695-beware-of-social-engineering

* Sony devices require the Device Administrator permission.

Ratings and reviews

nothing works... very complex to use... app installed but add-on needed lots of them and mist be enabled and it s not in the options of the app but on the Android system... remote controlling the smartphone is not working fully but sometimes partially 1 app can be seen but nothing else on the screen of android can be shown...

This is a truly great app. You can be sitting anywhere and see someone's smartphone screen anywhere (provided they allow you - security). I've provided support my family and friends (free of course).

when you want to type in a long text message but your voice annotation software doesn't work very well this is a excellent tool

What's new

- Fixed a crash on Android 6-9 on session start.
- Minor fixes and Improvements.