ADCB

Abu Dhabi Commercial Bank

About this app

Experience the new and improved mobile banking app from ADCB. Enjoy seamless banking on-the-go with the enhanced features combined with an intuitive and user-friendly visual experience.

More power at your fingertips

- A simplified 'Payments and Transfers' section where you can view your beneficiaries and registered billers all in one screen
- Search Payees and Transaction History by name, amount and much more
- Dual language option in Arabic and English

Plus, you can continue to enjoy these services

- Balance Preview
- Bill Payment
- Funds Transfer
- Locate ADCB ATM and Branches

If you are a new ADCB Mobile App user or if you are using the app on a new device, register with the following steps:

- Download and launch the ADCB Mobile App
- When prompted, enter your ADCB Credit Card/Debit Card Number and PIN; enter the activation key that is sent to your registered mobile number
- Alternatively, you can enter your ADCB Customer ID and activation key which you can obtain through our Personal Internet Banking or the 24/7 Contact Centre

If you are an existing user, you will be prompted to enter your existing ADCB Mobile App password for authentication and biometric re-enrollment (handset dependent).

Ratings and reviews

April 2022 - Many improvements. The money transfer UI improved. Unfortunately, we still can't see the entire description or name of payees or account names. The names we give to certain accounts show up in the money transfer UI but not in the main page. These small things are frustrating in daily use. ------- It's sometimes slow and hangs. Some UI elements such as the way you select the account to pay from and the account you're paying into could be improved.

Very buggy app, facial recognition doesn't work, can't access credit cards information and can't do any transfer because of facial recognition being the center of everything, if you have a Google pixel phone you might run into the same issue, when contacted support they couldn't find a solution for my issue, very good app but doesn't work for me.

DO NOT SIGN UP FOR FACEPASS. There is an issue at every single step. Looks like the whole bank system was built as a joke. Not reliable at all and will make you spend hours chasing customer care. REPLY: the joke is that you need facepass to disable facepass from the settings. I don't understand why a bad feature is being pushed so hard. I finally got it deactivated by talking to customer care. But I am not able to make any transfers without signing up for facepass again.

What's new

Minor improvement and bug fixes.