saul knipses
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This was great while it worked. Then I changed phones and it will not reflect my paid status. The unlock code is considered "used." Support is shockingly bad. I will start a charge back with my credit card company. Update: I got a phone number for ESET. The person there figured out the issue, then had a callback scheduled for me by tech support. But I figured out that I could switch accounts on my phone and reinstall. So I have upped the rating. That said, this was a terrible experience.
25 people found this review helpful
Hello, feel free to contact us at: play@eset.com if you need some help. Thank you!
Raschelle Conner
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I still have on my phone until my current subscription expires. Recently it's been blocking calls from people in my contacts. So I had to disable the call filter in this app. I'm using call filter through Verizon and they do not block my contacts. For the last week though I was missing very important phone calls. Including my son, who couldn't get through to me. Please fix soon. Update Add'l: I asked them to reconsider giving me a refund, and they issued it after the 30 day period. Thank you.
25 people found this review helpful
Hi Raschelle, if you think something is not working properly, we can track down the cause if you follow the instructions at http://support.eset.com/kb6472/ to create a support request directly from the application. Thank you for your help.
Adam
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Back in mid-to-late 1990's and early 2000's, I was overly confident that my antivirus was protecting every nook & cranny of my albatross of a PC (with its small fraction of processing power and storage of today's smartphones). These days, I feel less secure. ESET isn't enough by itself, but its free scanner is useful as one defense in a larger arsenal. (Update Jan. 2024: Changed from 4 to 5 stars. Can't expect more from a free app. Thanks for making it available, ESET.)
339 people found this review helpful
Hello, thank you for your feedback :)