A Google user
ability to control by zone is great. I do doubt the real temperature of the room versus the temperature recorded. Also there are some annoying optimisation and automation rules that whikst funky and valuable are damn complex to control and manage. For example if the zoned area thinks a wondow is open it drops the thermostat control to 5 degC. This is annoying when you know that there was no window open and you want to override it. otherwise a great system and oays back within 2 years.
Stephen Beckett
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Buggy but usable. Pretty basic app just sets the schedule but fairly reliable, main issue is app regularly hangs and won't let you login. Also sometimes seems to set a random temp target, not what you have programmed. Lacks advanced features such as geo fencing and no graphs showing any data about temperatures or any way to monitor costs. Old house had tado which had much better interface and features. Also if connection is lost to trvs it will set all radiators to 20C so beware.
Nicky Wilkes
It is what it is... Very basic! Promises to deliver so much, but just doesn't. A lot of the work still has to be done through the web page, but even the simple tasks like capturing an image from an internal security camera just crashes. Not sure how long it has been doing this as I rarely use it, but when I do come to use it, it is important that it works...but it doesn't!
1 person found this review helpful
Resideo Technologies, Inc.
November 3, 2017
Hi Nicky, Thank you very much for sharing your experience with us. We are sorry for any troubles and would like to help make sure everything is working properly for you. Can you give us a call at 0300 130 1299 or leave us a note at https://getconnected.honeywell.com/en/contact-us? We look forward to hearing from you. Thanks!