Total Connect 2.0

Resideo Technologies, Inc.

About this app

Control Security and Smart Devices with Total Connect® 2.0
Keep an eye on your home or business while away with mobile management of your security system and compatible smart devices. Arm or disarm your security system, view high-quality live and recorded video, answer the door and greet visitors, unlock/lock doors, turn lights off/on, adjust thermostat temperature, even open or close garage doors from wherever you are. Customize your home with a series of automated actions. Create an exit routine that adjusts the temperature and locks the doors. Or, run a bedtime routine that checks the garage door status, turns on outdoor lights and arms the alarm.
For more information visit: https://www.resideo.com/us/en/total-connect-app/
Requirement: Compatible Resideo or Honeywell Home security system with a subscription to Total Connect 2.0 Remote Services. Please contact your Resideo security professional for additional information.
Features include:
· Arm or disarm the security system
· Answer the door and remotely greet visitors
· Unlock or lock doors
· Turn lights off or on
· Open or close the garage door
· Adjust thermostat temperature for your Resideo device
· Create as many as four intelligent detection zones for VX Series doorbells and cameras, detecting animals, people, and/or vehicles for notifications that matter
· View high-resolution live video and recorded video
· See and talk to people at your front door
· Geofencing arming reminders
· Voice control options
· Secure fingerprint or face ID login
· Receive push notifications on events
· Create and run smart scenes
· Add or delete users
For more information, visit https://www.resideo.com/us/en/total-connect-app

Ratings and reviews

Notifications do not work. Instead of getting realtime updates when something happens, you'll need to wait 10-15 minutes for the system to properly process what it saw. Do not expect the same reliability from Google/Ring cameras. Also when you do get notifications they don't actually open when you click them. It brings you to the live camera feed (if it works) and then you have to go to the specific notification in the app.

This is the worst app! Crashes constantly. By the time you get the camera open after several attempts whoever was at the door is gone. door unlocking/locking often gives false signal if open and closed. Internet and wifi connection signal is not the issue since I can get signal enough to watch a movie across the street from the house. Poor app paired with good equipment is still a poor app.

Crashes every time we attempt to download or share clips. Won't Connect to Google Home or Amazon Alexa. So I can not use voice commands to change the temperature, but have to use a laggy app that errors more often than not. I will be replacing these stupid Pro Series thermostats, as there is nothing pro about them. Completely useless.

What’s new

• Bugfixes and performance improvements.