6.67K reviews
Content rating
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About this app

Stay Connected

With Total Connect® Remote Services you may control and connect your home or business from anywhere, anytime, on any mobile device. Control and manage your security system and smart home devices including: garage doors, thermostats, lights, locks, video doorbell and cameras, and more. View live video, talk to people at the front door, use voice control and receive instant activity alerts on your most important events. We make it more convenient than ever for you to stay connected!

For more information visit https://www.honeywellhome.com/solution-safe-and-secure

Requirement: Compatible Honeywell Home security system with a subscription to Total Connect 2.0 Remote Services. Please contact your security professional for additional information.

Features include:

Arm or disarm the security system
Unlock or lock doors
Turn lights off or on
Open or close the garage door
Adjust thermostat temperature
View live video and recorded clips
See and talk to people at your front door
Geofencing arming reminders
Voice control options
Secure fingerprint or face ID login
Receive push notifications on events
Create and run smart scenes
Add or delete users
Updated on
Nov 15, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted
6.67K reviews
Loreli Hammer
November 22, 2022
App is not stable. Takes a long time to set my alarm through the app. Shows a sensor needs to cleared when this is not showing up on the panel. Problems communicating with the panel. 3 years later App continues to crash all the time. It will work for a week and then start not working again. I don't recommend this app. Looking for a new alarm system.
4 people found this review helpful
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Kris Wilson
November 15, 2022
1 step forward and 2 steps back. Done with Total Connect 2.0, done with Honeywell Security products, done with hope that they could ever have a functional app. Years, YEARS!!!! I have been hoping this app would improve to a reliable and useful one but it never has. Connection issues, Timing Out issues, commands actually being completed issues and the list goes on. My next house will definitely be an entirely different system. Honeywell's name brand is no longer worth the reputation it had.
6 people found this review helpful
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Stormilee Bush
November 17, 2022
Needs major improvement. Every time I open the app or click on one of my notifications to check them, the app takes FOREVER to load. I constantly get the message "taking a bit longer than expected." I can hardly ever access the app because it never wants to open or load anything. Yes, I keep the app up to date. I gave 2 stars because when the app is actually accessible, it's very easy to use.
1 person found this review helpful
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What's new

*Functionality upgrades for the security cameras
*User experience improvements for various event functionalities
*Bug fixes and refinements