
HeavyB93
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Not impressed with the app. I'm tired of seeing uhoh something went wrong. it happens way too frequently, and the reviews here are littered with this same sentiment. Spare us the boilerplate "we're trying" and fix the issue. You've been making products way too long to have persistent issues like this echoed across your customer base. I have strong, fast wifi signal at the doorbell and my phone. There is no way it is a local network issue. If I could I would send it back for a refund.
91 people found this review helpful

James A
This is a pretty worthless system if you're concerned about security. Cameras randomly disconnect and then come back. The wiring that comes with the DVRs isn't good enough to put in an attic. I've already had to replace two of the six cables that came with my system. I've had this system for over five years and it's been flakey the whole time. The app sucks. The seek function during playback has never worked correctly. The event notifications no longer take me to the event. It's just not good.
37 people found this review helpful
LOREX CORPORATION
July 22, 2025
We apologize for the inconvenience you have experienced with our system. We recommend reaching out to tech support at 1-888-425-6739 for assistance with this.
Thank you,
Lorex Customer Experience Team

Sean Rollins
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Trash. It won't playback most video, and if you think you could actually go to a particular time and watch a video, get that thought out of your head. When viewing an event, it starts a few seconds in, and then doesn't allow a rewind to the beginning, where the event likely actually occurred. Instead, you have to watch to the end, and then press replay to get to the beginning. That's if you're lucky, otherwise, the server times out. The cameras are great, the NVR and app belong in a dumpster.
19 people found this review helpful