Royal Farms Rewards

Stuzo, LLC

About this app

Welcome to the Royal Farms ROFO Rewards App. We are your new go to for earning points and redeeming them for fresh, never frozen, World-Famous fried chicken (along with many other customer favorites)!
Features:
• New members will get a free any size free coffee after signing up.
• In store, earn 2 Royalty Points per dollar spent
• Order ahead for pickup and delivery, and earn 2 Royalty Points per dollar spent
• At the pumps, earn 1 point per gallon spent
• Redeem your Royalty Points for your choice of 16 of our most popular food and drink options
• Upgrade to ROFOPay and save up to .10 cents off per gallon
• Find a Royal Farms near you
• Receive special free offers on your favorite items throughout the year, just being a Rofo Rewards member!

Ratings and reviews

RoFo Pay is abysmal to setup, took 20 minutes of fighting app reboots every time I changed apps to get information, required a lot of deeply personal information which shouldn't be needed for something like this, and after all that, THEY STILL NEED MORE! Streamline your process guys. Rewards programs are meant to be convenient and easy to use, now I have to give them more information and wait up to ten business days for my account to start working!

This review is only for the account creation portion of the application, as I didn't have a rewards account prior to downloading. In the Date of Birth field, it is impossible to simple enter a date. Instead, the app displays a one month calendar. This forces you to tap an arrow an unnecessary amount of times to find the correct date. A better implementation would be to have separate day/month/year fields that get entered individually.

Overall the concept is great. I love the rewards aspect too. I suggest bringing back the game...loved that (though I never won it). Next suggestion would be, if someone orders on the app to pick up in store, give them the store based order number or they will be waiting forever. Also, redeeming rewards is a cumbersome process that needs improvement. All in all, good app, just needs some work.

What’s new

Explore out latest updates, featuring the addition of Apple Pay to mobile ordering, a new refer-a-friend feature, and improved offers for an enhanced mobile app experience.