Bad Birthday.... So it was a day after my BDAY and I took my daughter to Farmers and was planning to use the great free offer that they gave me for my Bday. It was a free entrée. So I went and tried to use it not knowing that they do not do VIF. So for two, I spent 35$. Employee said they don't do it bcus it would cost the store 1000s of $$$ to do a VIF. Wow, idk if the store is too dam cheap or plain greedy.
It's a lot to spend for such a small discount.. I appreciate the discount, but I wish it was at least ten dollars or a free meal. I don't even think I can get a natural cheeseburger with 5 dollars off..
I had to edit, due to the incorrect reply from Farmer Boys (or the software developers at Punchh Tech covering their tails). Not only did I receive 5 notifications on my phone (in one day), it also sent me 5 emails. Every single notification and email was for the same cup of coffee; I have the screen shot to prove it. The reply is flat out false. That's my complaint to the app developers. As far as the Farmer Boys marketing team: their emails rarely contain offers (they sent an email to everyone saying that they are going to stop sending out emails, only to send more emails), their offers comical (free cookie with the purchase of a value meal, one free cup of coffee), and $120 to cover a free meal is greedy. Ground beef, potatoes and soda are cheap. Step your game up. The food is great, app is pointless, and marketing team is sub par. OP: This morning the app sent me 5 notifications informing me that I was about to lose out on a free cup of coffee. Oh boy! Also, it sent me a couple notifications in the past that was offering a free cookie with a purchase of a meal. A cup of coffee and a free cookie is not going to lure a grown man to Farmer Boys. Uninstalling.
No points for using a coupon When I use a coupon they don't give the receipt to scan she said they have to keep it,is that true? My need help tab doesn't work to ask this question through the app.
3 separate occasions I went to farmer boys twice in the same day (24 hours) and the app would not scan the second receipt. So I have to wait til the next day to scan and old receipt. And of course by the next day it's either in the trash or damage. I still don't have my reward even though I've visited and spent well over the amount necessary for the tiny $5 discount. As long as its not an old receipt it shouldn't matter how many in the same day. It could at least accept 2 or 3 per day...
Multiple receipts It should let you scan multiple receipts in a single day because you bought something to get those multiple receipts. I don't always buy my desert with my meal in case I'm too full for desert. I shouldn't be penalized because I made multiple transactions.
- Minor improvements.
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