TracFone My Account

3.4
53.5K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Manage your Tracfone Wireless service anywhere, at any time. Download the Tracfone My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Tracfone to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Enroll in Auto-Refill
• Use a Widget to track your Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards, PayPal and Venmo
• Find nearby Retailer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Tracfone customer?
Join today! Visit www.tracfone.com to learn more.

Tracfone from TracFone Wireless, a Verizon Company
Updated on
Oct 31, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
52.6K reviews
Michael Capps
November 13, 2025
On the fence The service is a great value to me, always works. And the app used to be hard to log in on my previous phone. On this phone, the app does not show me my service time left or mobile data left. just show two deactivated accounts. I uninstalled and reinstalled and same issue. I will at some point call customer service. Am here now and felt the feedback would help
5 people found this review helpful
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Martin Zakes
November 13, 2025
Takes forever to load my balances, if it doesn't crash first. There's so many issues with this app it isn't close to being amusing: it's been an app for what, a decade? They still have issues when you try to buy data/texts! You get zero warning if you are about to run out of data/texts/calls, leaving your family all worried when they can't reach you. I mean it's 2025 for crying out loud! The latest update has a typo in its description -- the first word of the description. Unreal!That's just part
6 people found this review helpful
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Katherine B. Childs
July 19, 2025
Today, 7-19-25 I tried logging in to my account yet again. To my surprise it won't let me. I'm prompted to type my password and the same thing happens over and over again, can't log in! I'm really hating this app right now! Also there had been an update, so I updated and still can't log in. I uninstalled and reinstalled with the same luck, so I restarted my phone and STILL cannot log in! It's very annoying. And doesn't even deserve a one star
397 people found this review helpful
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What’s new

mproved password handling: We've made updates to the way your password is handled for a more reliable login experience.

(This release also includes minor performance enhancements and bug fixes.)