Fix It Plano

Accela Inc.

About this app

Fix It Plano allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to the your local government, where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the instant they are resolved!

Ratings and reviews

The application used to work well, but ever since several months to a few years ago (I forget the exact time), this application consistently failed to start. I've uninstalled and reinstalled it to no avail. Could I give it a few stars for working well when it did? Maybe. But it simply doesn't work, and it cannot get higher than 1 star for completely failing to run.

It was good when it worked but it has been broken for me for the last 2 months. I am running Android 12 which I suspect this app may not support. Support has yet to respond so I don't know if there is an issue on my device in particular. Uninstalling and reinstalling twice has not fixed the issue. Given Android 12 has been out 4 months, I can only conclude this app is poorly supported/maintained.

Installed it to report a pothole and gave it required permissions. It prefilled the location with an address miles away. I manually modified the location. After taking a picture the location had reverted to the previous unknown address. I uninstalled the app within 10 minutes after installing it. The picture is not listed in my pictures, either. This was on a Pixel 4a running Android 14.

What's new

v4.6.5:
- Minor bug fixes

v4.6.4:
- Notification improvements
- Bug fixes

v4.6.3:
- Bug fixes

v4.6.2:
- Email verification UI Update
- Bug fixes

v4.3.0:
- Update UI

v4.1.0:
- New UI theme
- Accelicon support

v3.9.4:
- Improved ADA compliance
- Minor bug fixes