urpay
3.6star
59.3K reviews
1M+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.6
58.9K reviews
Ahmad Samy El-Sayed
- Flag inappropriate
4 June 2024
- It was the worst experience ever. - They couldn't deposit my local transfer except after more than 30 days and 2 requests, each took 5 working days. - International transfer didn't reach the receiving bank. The reference number is wrong in the application. I had to cancel the whole transfer, and guess what! It will take them 10 working days to refund me!
1 person found this review helpful
neoleap
4 June 2024
We sincerely apologize for the problem you have experienced. Make sure that we are working to fix it. If you would like to discuss the issue further, do not hesitate to contact us on this number 8001000081. Or via Email: customercare@urpay.com.sa
Christopher Owhe
- Flag inappropriate
6 June 2024
Local transfer is good, but international transfer, I think you guys need to do better. For more than 3 days now, I can not cancel my transfer that is still pending even when the app is updated. This is really annoying and frustrating. You said 3 business days. This more than expected. Kindly cancel my transfer because I have tried every means t do but is not working.
neoleap
6 June 2024
Hello We sincerely apologize for the problem you have experienced. Make sure that we are working to fix it. If you would like to discuss the issue further, do not hesitate to contact us on this number 8001000081. Or via Email: customercare@urpay.com.sa
Adeel Jafri
- Flag inappropriate
2 April 2024
The app is asking "City and Bank" details when i want to send money through money gram to a beneficiary to which i am sending money since 8 or 9 months. And these drop down menu do not work at all. When you save it displays an error and it doesn't proceed. Since i am here for a complain i will give it 2 stars. Otherwise the app is very good, have not faced any issues since 8 or 9 months of use. I will improve the stars when the issue is resolved. Thanks
21 people found this review helpful
neoleap
13 May 2024
"Hello , We sincerely apologize for the problem you encountered! Please contact us on this number 8001000081 or you can also write to us via our email to solve your problem as quickly as possible: customercare@urpay.com.sa"
What's new
With each update in urpay app, we always strive to provide our users a unique experience that facilitates their financial needs.
And today we released a new update which include the following features and improvements:
• New and enhanced experience & user interface for app notifications with the ability to view offers notifications separately from financial notifications.
• Adding new section in main menu for bills and government payments
• General enhancements on SADAD service user interface.
And today we released a new update which include the following features and improvements:
• New and enhanced experience & user interface for app notifications with the ability to view offers notifications separately from financial notifications.
• Adding new section in main menu for bills and government payments
• General enhancements on SADAD service user interface.
