ASMRyouVEGANyet?
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Can't even use it. Won't let me sign in. Says it's having technical difficulties. Also, when you try to retrieve your username, the birthday calendar comes up with no option to skip the years. So, you think I'm going to press the back arrow for 40 years? Multiply by 12... Yeah right. Fix your app! Edit: even their contact form has the same issue with the birthday information. Can't even contact them without dealing with this!
18 people found this review helpful
Delta Dental Plans Association
May 13, 2024
Hi! So sorry to hear about this issue, if you could please fill out our Contact Us form with the details under "Trouble logging in", our team can take a closer look into this at deltadental.com/contact. - MB
Quiara Brown
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App keeps telling me I am offline and have no internet connection... which is bogus. I've tried uninstalling and reinstalling -- to no avail... I'm very pained by this experience... as I've never had too many problems in the past, but since getting a new job and having Delta Dental once again for coverage-- it's been bad app experience for MONTHS!!... Please fix soon... I really like the app and its usability (it's so helpful) -- when it works...
31 people found this review helpful
Delta Dental Plans Association
February 28, 2024
Hi Quiara! So sorry to hear about this issue, if you could please fill out our Contact Us form with the details, our team can take a closer look into this at deltadental.com/contact - MB
H MM
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Not as bad of an experience as I was expecting, based on the previous reviews. I managed to log in without issues, I like the option to display the id card without needing to log in. The pages load quickly. Now, a lot of claims are missing, although you can see them on the website. In short, yay for the id card easily accessible, but once you log in, the info is not reliable. So why even bother to log in...
40 people found this review helpful