Costa Coffee Club

Costa Ltd

About this app

Love coffee? Then you’re in the right place. The Costa Coffee app makes being a coffee fan so much easier and more rewarding. It’s the simplest way to collect Costa Club beans, order your favourite drink for collection in store, find your nearest Costa, view your beans balance and exchange beans for free treats. Yum!

All of your Costa Club details are in the palm of your hand, so there’s no need to carry your loyalty card. Just scan your phone at the till whenever you make a purchase, or scan the code from Costa Express machines whilst your drink is being made. You can even order your favourite drink from a Costa Express machine, all from the app!



With our app, you can:

• Log in with your current Costa Club account details, register an existing card or set up a new account (and get a new member bonus of 1 bean!)

• Use mobile ordering to order ahead and skip the queue in store

• You can now use your free drink rewards on Collect orders

• One touch contactless reordering from a Costa Express machine

• Treat a friend by gifting them a reward

• Track your beans balance to see when you have enough for a free handcrafted drink

• Find details of your nearest Costa stores including directions, opening times and facilities

• Ditch the card and keep Costa Club in your pocket at all times

• Add your Costa Club card to Google Pay



We pass your Costa Club ID internally within our systems to deliver more relevant and personalised content and rewards in the future.You can contact Customer Services to opt out of the profiling of your personal data.

Already using the app? We’d love to hear your ideas for how we might make it better. Let us know at https://www.costa.co.uk/contact

Unfortunately, the Costa Coffee app is not currently available for use in Northern Ireland.

Ratings and reviews

Absolutely love Costa, but haven't been able to Click and Collect since mid January. Had used Click and Collect multiple times a week up until then. Since mid January when I try and order through the app, I get a message pop up saying 'sorry, we cannot access payment services'. Have deleted cards, updated app, uninstalled and reinstalled app... Really frustrating! I have spoken to Costa, they are aware of an issue to a small number of users and are trying to sort it. Hopefully it's fixed soon!

So, I have had this app installed for years and earned rewards, it's worked fine UNTIL YESTERDAY! Tried to open the app, it told me I needed to register, couldn'tas already registered. At no point was there a link to log in. Contacted Costa via their Web page where I could log on. Despite explainingthe issue twice all I got was a generic "we have reset your password" response. This is annoying, I use drive through venues and have my own mug so the app is essential for rewards.

Everytime I open the app I get an error message so I uninstalled & re-installed the app; however now I can't even log back in due to the re-occurring message 'Oops something has gone wrong'. I've deleted cookies, etc but its made no difference so now I can't use the app at all!!