Dunkin' Donuts perks & rewards

- May 30, 2017

Everyone

( 26,336)

Dunkin' Donuts perks & rewards- screenshot thumbnail

Description

Getting your daily dose of Dunkin’ just got a whole lot easier. The new
Dunkin’ Donuts app has DD Perks with rewards & loyalty offers, gift cards,
On-the-Go Ordering with mobile pay, menus & nutritional facts & store
locators.

The smart menu & store locator to keep you running throughout the day
Your favorite breakfast donuts are only a tap away. Satisfy your cravings
and find where to pick them up with our store locator. Browse our smart
menu and nutrition tab on the app, with details about every Dunkin’ latte,
vanilla donut, or Dunkin’ bagel you can imagine.

Get more Dunkin’ love with DD Perks and Rewards
Make every sip rewarding. Join the DD Perks Rewards Program for free and
become a loyalty member. Receive a free beverage when you enroll, when you
refer a friend, for every 200 points earned and on your birthday!
On-the-Go Ordering
Reward member benefits and loyalty offers
Earn 5 points for every dollar you spend
View your points balance and manage your rewards from your phone

On-the-Go Ordering with our Rewards Program
Place your Dunkin’ coffee order 24 hours in advance and we’ll make sure
it’s freshly brewed when you come pick it up. Dunkin’ On-the-Go lets you
pay for your morning donut and bagel before you're out the door. It’s a
great way to start your day and a perfect solution for a midday pick-meup.
It’s even convenient for night owls.
Tap to order and pay on the way
Save your favorites for easy and fast ordering
Skip the line in store to pick up
Go enjoy all that time saved

Customize your Dunkin’ favorites
There are over 15,000 different ways to order your coffee at Dunkin’.
Browse our Dunkin’ coffee menu to add a touch of French Vanilla, Hazelnut,
Caramel, Toasted Almond, Blueberry, Raspberry or Coconut. Don’t be shy and
let us know if you want extra whipped cream in your latte. Simply tap the
app to make your selection and we’ll package it for you.

Say it with donuts
Send a virtual Dunkin’ Donut gift card to any Dunkin’ lover, via text, email
or iMessage. Or be a hero and grab a Box O’ Joe or munchkins to share
with family and friends.

*The DD app gives exclusive Dunkin’ prices and promotional offers for our
favorite times of the year — National Donut Day, National Espresso Day,
National Coffee Day and more. After all, America runs on Dunkin’.
**Note: Language settings in English and Spanish.

Reviews

3.6

26,336 total

5 12,579

4 3,866

3 1,799

2 2,080

1 6,012

Tristan Dacey

Very good and well maintained app. As a Google user, it runs very well. Used it on my old Nexus 6, as well as my new Pixel XL. As for it's UI and easy-to-use setup, it's pretty self explanatory and simple. The self-reload option is great, and I find that the app has a lot to offer with rewards. As a person who needs coffee to truly wake up every morning, it's a great addition to my morning routine. I do truly run on Dunkin!

augustgirl515

This app is great if you buy a lot of coffee or breakfast in the morning, like I do. It has some nice offers unique specifically to users that have the app and I've found it helpful in budgeting how much I spend on breakfast or coffee each week by loading my card with only what I want to spend. Getting free beverages is nice, especially when you were already going to spend the money on the coffee anyways. It's also really nice to order in advanced to avoid the morning lines, especially if you're running behind schedule. Overall I really like it and would recommend it to anyone who is a frequent customer.

Kat Vince

I was really nervous to install this app's update a few months back after reading about so many issues. Eventually, I had no choice! LOL A girl needs her Dunks! 😉 I have had no trouble with it at all. Love the interface, it's very sleek and visually appealing! Nice work!

Clint Spangler

Great for on the got ordering and using Gift card for purchases. Only issues comes from waiting on auto reload if you don't have enough left to cover your purchase. Too many hoops, but it's rare. The other issue comes from on the got ordering: they wait for you to get to the driver they before making it, so it doesn't always saved time. It's faster to go in, it's ready and waiting if you do that. Use of the app is pretty easy and helps me get my Dunkin day started!

Kelly Lundsford

I seriously go to DD twice a day 7 days a week and spend a ton of money there. I have always used the perks because i go there so much. Since this new app came out i have been wasting money. It keeps logging me out and not letting me sign back in it keeps saying error. So then i can't use the money i have loaded on my perks or get the points for my purchases or use my coupons and have to use out of pocket money that i shouldn't have to use. This is making me want to stop wasting my money at DD altogether

shane goetowski

This is great. Personally, I hope ordering food and pretty much everything through apps becomes more common. I can order what I want, pay for what I want, get what I want and not have to talk to anyone. Only thing about this app is the whole virtual gift card. Come on DD... Let me just sync my debit card and you take it from there. Whys I have to fills a gift card?

User reviews

Tristan Dacey June 21, 2017

augustgirl515 June 24, 2017

Kat Vince June 24, 2017

Clint Spangler June 24, 2017

Kelly Lundsford June 13, 2017

shane goetowski June 26, 2017

Monica Stevens June 25, 2017

So easy to use. Love the Order on the Go feature. I use it every day and walk past long lines to pick up my order. I want to announce to everyone that they can do the same thing rather than wait in line. Also I really love the perks. What a great idea! I have earned countless free coffees. Nothing compared to the Starbucks app.

Jason Beaver June 22, 2017

3 things would make this 5 stars. First the ability to apply a reward and pay at the same time that's a major key. Second the ability to autoreload while paying so if it is more than I have it auto deducts additional money to close the transaction. Lastly more customizable balance/deduction amounts.

Chris McDonald June 24, 2017

Needs more variety. It should have all the options dunkin donuts has, but it doesn't. Doesn't have all bagel options for example. It should allow you to select two swirl flavors to combine them, but it won't let you... it's easy and convenient, but needs improvement...

Accelerator LVL 5 June 25, 2017

I think this app is very useful and easy to use. A nice way to maintain customer loyalty with perks like free coffee BUT what about the workers at Dunkin Donuts they can't receive tips if someone flashes their phone to pay, I believe a tip function should be added that can be easily changeable on the code reader screen (just a suggestion) but overall a very useful easy way to pay.

Erin Miller June 23, 2017

I love this app. So convenient and easy to use. It can be a bit slow loading which is frustrating at the drive through window. But otherwise this is a great way to make purchases and the "perks" and free coffees earned are well worth it.

Shawn Gutzdorf June 24, 2017

Easy payments and auto reloads, free deals, and easy to get free drinks. What's not to love. Plus if I forget my wallet, I can still get my coffee. App is great. Must have for the frequent coffee drinker.

Tony C June 24, 2017

One of the worse app used. This app is currently not user friendly. How hard is it to provide a subtotal before the user submit the order? This will at least give the user a chance to check if discount/quantity is applied correctly. This app has costed me more than if i was to place the orders in person. If this is not fixed b4 my balance goes to $0 i will uninstall the app and wont use again.

Rod F June 25, 2017

It takes forever just to take me to the pay screen and I keep getting disconnected exactly when I am about to pay. The previous app was simpler but much more functional. Edit 2017/06/25: Many problems were fixed and the application is much better now. Favorites could use some improvement.

Elizabeth Kuspiel June 21, 2017

Love on the go ordering and order history, so convenient. Wish we could tip with it too. Combining cards is difficult haven't gotten it to work. Love that you don't need to add your credit card and can refill with cash in store.

Sunny Tomorrows June 17, 2017

Oh, what a feeling! I order from home, go into the store, breeze past the line at the drive-thru & past the line in the store where everyone's waiting-my delicious order is right there waiting for me! (of course I'm not selfish - I sometimes inform the hungry souls waiting in line about the app("did you see that? I just walked in and my order was right here waiting for me! You can do the same, plus receive free stuff, when you download the app. Try it out next time." Then I happily walk out with my freshly made order and get on with my life 😊

Abbegail Drake June 7, 2017

Easy to use, online ordering is great. Makes skipping the long lines on Saturday mornings quick and painless! Order drinks and breakfast online and pick up through the drive thru or walk in and pick up at the counter already made and waiting for you!

Serena Blackwell June 9, 2017

The best food/bev app so far. Easy to use, and you can rack up perks galore. Best part? Sweeping in past all of the people in line at 8am to just scoop up my on-the-go order and fly right back out of there. I have had a few tech issues here and there, but they were all addressed promptly.

Timothy Ondis June 3, 2017

I would give this app 5 stars, however when you order something that has a coupon the app will not apply the coupon till after you order. This means that even if you have enough money to buy what you want with the coupon, because the app won't apply it, it thinks you don't have enough to pay and requests you add more money. If I can't add more at that time I just end up not ordering anything. Also, once you put an order in there is no way to cancel unless you completely close the app and start over. For some reason the button to delete will not work on my phone. Other than those two things I really like this app, and I'm glad to have it.

Harry Lebel June 24, 2017

I think it would be better if when checking perks, that our free and ready to use perks be listed at the top of the right column with soonest to expire at the top. I would like a Senior Discount built in to the app, it's uncomfortable to have to ask and I often forget because, I am concerned that the app will black out before the cashier uses the scanner. Senior moments... lol...

Matthew Moucheron June 8, 2017

Overall pretty good app except for two things. First, there is no way to really highly customize your order. I don't use this very often but the few times I do I end up having to put the order in and then call the store directly to make the customized changes. Second, sometimes the app doesn't send the correct information to the store. For example I order a sandwich with white cheddar and for some reason I get American. I entered a ticket on this but I have yet to see a resolution.

Ray Cedar June 21, 2017

Very good app. Has some flaws. Could get some better deals on the rewards after spending so much to only get a free coffee. Be nice to get a coffee and a donut, or maybe a breakfast sandwhich or bagel.

Sara Kammerman June 19, 2017

Absolutely love the convenience and free beverages! My only suggestion would be to add a comment box on the bottom of the order screen that way if you want to ask for something like a few ice cubes in your hot coffee you can. Otherwise I have nothing bad you say! Definetly one of my most frequently used apps! Lol

Erin Plummer June 5, 2017

I LOVE this app when it's working. I feel as though I'm only able to use on the go ordering 2/5 of the time.. also, you can't select what flavor munchkins you want. I'd also be super happy if there was a whipped cream selection for regular iced coffee - or possibly a place to put in a customized note to the store for these unavailable ordering options!

Safire Angel June 15, 2017

There are some things that need to be fixed. If i use a coupon for a free drink it should recognize that its a free drink and i don't need to have the price of the drink and tax on my card to be able to order on the go for it. Same thing for the perks discounts. If i get something for $2 it will still recognize it as regular price until i checkout and pay and requires me to have that amount on my card to be able to order it instead of tge amount i pay as a perks member

Maria Diamantis June 21, 2017

Love the app, but it's still so slow and full of bugs. Had a $30 order that i couldn't check out. Aborted it and made myself breakfast at home in less time than what i wasted trying to put it through on the app or if i had waited at the store.

Jayson Matney June 5, 2017

I think the app is great! Doesn't make sense that it warns me I'm to far away to order, and how they want the order to be fresh when I arrive. It has never been ready when I get there I have always had to wait for them to make it.

Ms. Sara June 8, 2017

Love order to go! Haven't been late to work since I started using it. Love skipping the line and grabbing my coffee in a minute and I'm out the door and on my way! I recommend it to everyone I know, and even people I don't know haha! The perks are great too. I usually get a free coffee once a week because I'm earning points every day. Great app!

Amz O June 26, 2017

Works as it should......except when it doesn't... There are times when I'm charged a different price than what the advertisement on the app indicated. This could be a user error whereby it might stipulate that you have to pay with the app and I paid with a card.... So just pay attention.

Cari Pope June 25, 2017

Use the to-ordering all the time. They always get the order right. Everyone at our local DD knows us and is super friendly! Highly recommend this app. Super easy to use!

Dave Haynie June 15, 2017

Needs easy on the ice option or light ice , extra ice, warm option. I can't drink hot coffee when it's burning my mouth. The drive thru option is never ready when I've arrived i don't know why. I've been all over using on the go...still love visually seeing options to make the perfect drink. Sometimes verbally, I forget things. POINTS ARE THE BEST!

Brian Rodriguez May 31, 2017

You know what's better and easier than this app? Walking inside and ordering. If you are lacking funds then you can't order ahead and you are only given the choice of $10 minimum. Also, the specials are never displayed as the total so uou always need to have enough money as if you were paying at regular price

Johann Roberts June 22, 2017

Love this app and the DD Perks!! User-friendly and easy to navigate. Haven't had any loading or ad issues. Been using this app for well over a year now. It's great!!

Vai Bhatt June 13, 2017

App is very easy to use. Would like to recommend if it can include choices based on store location. Example: some stores carry sweet and unsweetened flavor shots. Also, I like to order croissant with cream cheese but cream cheese is not an available option. So I have to remember to let the attendant know when I'm picking up order. If you can update, great. If not, I still love the app. I recommend to everyone.

Leah Gill June 25, 2017

App notification in system tray says "loading app data" on phone restart. Won't go away unless I open the DD app. Please fix. There is nothing wrong with my data connection. I don't have this problem with any other app.

Robin Santos June 4, 2017

I love earning my bonus points for specific items. It gets me to to try new items when they are offered. Wish you guys would stop pushing "OnThe Go"... It was a great concept. But for those of us with very specific coffee tastes there is no way to customize your order (i.e. how many flavor shots).

jose martinez June 18, 2017

Great concept, but the full menu isnt on there. If i want a specific donut, muffin, or even an oatmeal I need to wait in line. Also cant put jelly on a cream cheese bagel, need more custom options. Stores should have to update their inventory by the computer. Also should be a way to add notes to an order. And the discounts dont apply to an order until after you order, so you need to add money if you are a dollar short even if with the discount you have enough. If I'm just grabbing a coffee or bagel it works great thpugh.

June 11, 2017

The app itself is very convenient. I'm glad they finally came up with a monthly option for the auto reload. Dunkin' is better than Starbucks on so many levels so since I go through Dunkin' at least twice a week, I am glad they allow that option. More offers that are relevant to me and the ability to get rid of useless coupons would be good.

Mark Swyt June 23, 2017

App is great...when it works!! Half the time is freezes in line and i have to pay without the app. Also a few times i have had about $10 in credits. Then when they scan it at the drive through it clears out my credits and they say i dont have anything on the card.

Cyndi Tucci June 1, 2017

There have been a lot of bugs and some of the perks didn't work and the store had to adjust the prices but overall I enjoy being able to order on the go. Work out the bugs and I think this would be a great app.