Actually one of the most well-designed, user-friendly interfaces of any ordering app I've used. I like that they figured out how to use the CC security code for paying, nobody else seems to get this right. The one frustrating thing is every time i add an item, there is a pop-up ad suggesting another item. Most of the time i already know what i want and the pop-up just gets in the way of trying to add the next item . But overall, very good app.
6 people found this review helpful
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I like that I can save my favorite drinks and that I can place my order from home so it is ready when I get there, especially on a busy day so instead of waiting in a the long line, I can quickly get on my way. Since we now pay with the app or card, please add a tip option because it is busy and most locations are short staffed, so it would be nice to be able to tip those who do show up and are often getting slammed with orders.
41 people found this review helpful
Every time I try to order in app it shows an error reading my card, when I try adding a new card it tells me there's a network error. I've missed out on several "order ahead" deals because this app won't let me add or use any cards! This has been going on for at least 4 months now. I might give up on Dunkin' if I keep missing out. (I have uninstalled and installed several times in hopes of fixing issue.)
26 people found this review helpful