Elie Ghoussoub
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April 2022 - Many improvements. The money transfer UI improved. Unfortunately, we still can't see the entire description or name of payees or account names. The names we give to certain accounts show up in the money transfer UI but not in the main page. These small things are frustrating in daily use. ------- It's sometimes slow and hangs. Some UI elements such as the way you select the account to pay from and the account you're paying into could be improved.
22 people found this review helpful
Abu Dhabi Commercial Bank
29 September 2021
Hi Elie, I’m sorry for this experience and thank you for your review. We will share your feedback with the concerned department.
A.M
Alessio Currieri
Very buggy app, facial recognition doesn't work, can't access credit cards information and can't do any transfer because of facial recognition being the center of everything, if you have a Google pixel phone you might run into the same issue, when contacted support they couldn't find a solution for my issue, very good app but doesn't work for me.
1 person found this review helpful
Wadood Abdul
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DO NOT SIGN UP FOR FACEPASS. There is an issue at every single step. Looks like the whole bank system was built as a joke. Not reliable at all and will make you spend hours chasing customer care. REPLY: the joke is that you need facepass to disable facepass from the settings. I don't understand why a bad feature is being pushed so hard. I finally got it deactivated by talking to customer care. But I am not able to make any transfers without signing up for facepass again.
Abu Dhabi Commercial Bank
18 May 2024
Hi, thank you for coming to us know about this. I'll make sure this gets shared with the right people. In the meantime, you can disable the FacePass feature from the settings tab on the app if you'd like.
S.A