Freddy
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Does most of what you'd expect, but not well and with frequent bugs. The app just doesn't let me sign in to my guest rewards account. Tapping the "Account" tab or the "Sign In" button just makes it load for a second, then it goes back to the main page with no change. Similar bugs are pretty common, such that I often have to just give up on the app and go to the website. In general, though, it does allow you to buy tickets and find info for trips, with some fanangling.
2 people found this review helpful
Brian Gehrke
Not the most intuitive app for travel. They could do better. Not easy to modify trip, want to change departure station, couldn't do that easily. Wanted to cancel and book new ticket, couldn't figure that out. Amtrak should look at how Delta airlines does things. Points that never expire, same day changes, no change fees are great highlights on how to attract and keep customers. Train travel should be relaxing and flexible because it is slower than airlines but nearly the same cost.
1 person found this review helpful
Christopher Sullivan
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No fixed timetables anymore and no STATION INFORMATION for both St Paul and Chicago. Also the app feedback email doesn't work (no certificate) Update: May 16, 2024 Still no fix. Have been calling for at least a year prior to my post here. What's infuriating is the blow off answers you get. Thanks for calling this to our attention. We'll look into the matter. What a crock! And if you call, all you get is someone that can only book travel, not someone that can do anything about app issues.