No tablet support or optimization C'mon Southwest Airlines optimize your app for tablets and make it available for tablets in the Play Store. In very disappointed that the new update does not have a large screen or tablet version. This is very easy to implement. I am an Android developer and would be happy to do a hangout to go over ways to accomplish this so the Southwest app looks nice on a tablet. Also, the app is not available for my tablet, I have to sideload. There is no reason for this at all.
Won't let you sign I had to reset my password plus get my username and it still gives me an error message abt signing in. I was able to use the same password and username on regular website with no problems. I have spent 20 mins trying to get into this app for my flight. Still haven't gotten in on the app. Very frustrating when it is all the same info. Need to look at why it won't let people sign in.
Totally horrible! Can't log into my account. Can't check in for my flight as a guest. This worked just fine before the recent "update". It just sits there and spins. This is unacceptable for an airline where the time you check in determines where your seat is. At this rate, I'll be sitting on the exterior of the plane.
Buggy & needs a better layout The UI is horrible, this looks more like the front end for a children's game. Want to check in for your flight? Good luck with that, better off using their website or tripit.
No point, Waste of time. Waste of time. You can get everything important the mobile app does via a Web browser. Plus using a Web bowser you can print your confirmation using your phone unlike the mobile app which is required even if you have the app.
Critical moment: Fail! Pulled up boarding pass in line, all looks good, then 2 min later, right when I need to scan, network and account still all active, app suddenly won't show boarding pass and instead says I need to obtain it from an agent or kiosk! Full fail. Lost my place in boarding line while desperately fumbling around. Won't trust this app for boarding pass again.
Minor bug fixes and performance improvements.
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