Boarding pass inaccessible when website is down I was 5 minutes from boarding when the app signed me out. I tried to log back in but it said the site was down for maintenance. This made my boarding pass inaccessible so I had to get the gate agent to print mine out. What the hell is that?? Once I check in, DOWNLOAD my boarding pass for me and KEEP IT. Also please make it easily accessible and turn up my screen brightness for me. Horrible experience this morning. Try using the Alaska app if you want to see a good example.
The Southwest app for my android phone (LG G3) is the best of best app. However, I wish the app was more user friendly with my Tablet. It be nice if the app would allow screen rotations and not have a fixed position. Overall, the app is amazing to use... NOTE: 4/5 stars until the app supports screen rotation features for all devices (phones and tablets)
Does not email bookings While booking the app asks for an email for itenary and it also asks for a backup email but none of the emails ever receive the itenary. When you try to retrieve with credit card, it only allpws you to go 4 days in future. What this means is that if you didnt note down your refeeence number then you have to call customer care. Thats a BIG negative!
Recent update broken Terrible. Trip coming up soon. Updated app to apply "minor fixes and updates." Now I can't log in. Alert says OS is out of date and can't use until I upgrade my OS. I'm current. Specifications say minimum android 2.x. I'm currently 4.x. Certainly more current than minimum requirements. Can't roll back to the previous (working) version. Useless now.
limited functionality Very simple app that, in theory, should work. Android version has had a lot of problems with account login. Wish this were better because currently it's useless to even have in my device.
Ok app This app would be great if you had a button that you could use to check in with all of the information, instead of having to go to check in and imput the information.
Minor bug fixes and performance improvements.
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Amazing hotel deals for tonight + no credit card needed on selected properties!