I love the convenience of having at the tips of my fingers (aka: my phone). It makes traveling easy and simple... Which I think we can ask appreciate. Only thing... Your phone's brightness has to be ALL the way up in order for the scanner to read the barcode. That's the same for anything scanning the barcode on a phone. Overall, awesome app!
I haven't traveled much in years, but when I flew out to see my boyfriend last year this app. was so helpful. I had to change planes coming back and it was so easy because I had everything I needed right at my fingertips. Thank You So Much!!
Southwest is great to fly with, not so great on the tech side of things though. Their interface is years behind most other airlines. Several examples: Can't search by area, for example if I want to fly from Denver to DC I have to do three different searches (BWI, IAD, DCA). Can't save more than one person on my account so I have to manually input family members including their RR# and KT#. Can't use gift cards or flight credit on the app. Can't add accommodation requests such as lap infant on the app.
Where did the save password or 'remember me ' option go? I have to type in my cred EVERYTIME I open the app...horrible
Would not except password when i was setting up account and kept giving a weird code that only the programmer of the app would know what it met. No way to figure it out.
It's beyond frustrating when the app logs me out and I'm trying to check in exactly 24 hours before my flight to avoid a peasant seat. Why does this happen???
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