The baggage tracking and pop up notification is nice but very tired of getting to an airport on an inbound flight and the app can't tell me what my next gate is yet, but everytime it is up on the board once I deplane. It is not nearly as helpful as it could be when I have to do the same as everyone else at the top of the ramp. A "find nearest SkyClub" would be nice once the actual departure gate is displyed.
Please take the offline mode away or at least allow us to disable it. If I don't use my app for any period time, it goes to offline mode and I have to kill the app to get it back online. These extra few steps added that were never necessary before has made me want to use paper passes... I fly every week and this is an aggravation.
App didn't work and sent apology error msgs for not working my ENTIRE TRIP! Was worthless and I had to look up boarding passes in email just use them. After I returned home it started sending me airport maps. No notification that my flight was delayed or that I'd miss my connection. Thankfully I was paying attention at the airport since the app was useless.
New offline mode is a big improvement, but it never goes back online. Have to kill it and restart. So should go back online as soon as the signal comes back. The app used to be a little utilitarian, but what's wrong with that? App is slower since the reboot last year. Still not seeing a benefit to the new style.
This App has lost boarding passes, missbooked flights, or failed to book them at all. I nearly always end up calling customer service whenever trying to use it. Wouldn't be nearly as bad if every link didn't try to redirect you to it. Hate this App. Side note: I'm writing this after uninstalling and reinstalling to try and fix issues. Only use this as a backup. I found that out the hard way.
Like dealing with all other Delta services, this app is awful. It -kind of- works, but it never remembers that you checked in and will ask every time you open the app. I have also never had it load a boarding pass, it tells me to visit a kiosk and print. What's the point?
What’s new in version 4.2.1:
• Introducing interactive airport maps, now available for more than 20 major airports! Our new airport maps can guide you with turn-by-turn walking directions to your next gate, a restaurant or even baggage claim
• Bug fixes and speed enhancements
Email us anytime at AppFeedback@delta.com with any feedback for future updates!
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