Boarding pass issue is fixed but now I can't select seats anymore
Cannot select seats
Online check-in feature is broken, complaining "Please enter a valid date" on the input for the date of birth / passport expiration date. The input is totally valid. In fact, the form is not a text area, but a selection, which makes it impossible to put a wrong content in the form. Passport Information view is also broken, it is most likely sharing the same program code. I was forced to check-in from a PC. I'm a professional coder. Assessing the other complaints about the bugs, I conclude that the dev team does not even have the minimum unit tests despite being the flagship app of the company. What a shame...
Horribly unreliable app. Know your login and password? GREAT, won't stop you from being locked out 5 hours before your flight, oh, and delta will call you back in 2 hours and disconnect you. Not fun.
The functionality that the app provides is great: when it works. I find it soooo sensitive to slow data connections that I get the "Sorry, that didn't work" message more often than I should. The developers need to think about 2 things in particular: 1) just because a device has airplane mode turned on doesn't mean that the device cannot access a data connection (I usually carry two devices with one tethered over WiFi but with airplane mode on), and 2) when a plane full of people touch down on the runway and everybody turns off airplane mode and accesses the cellular network simultaneously, network latency will increase. You need to increase the timeout setting before giving up and displaying "Sorry, that didn't work". Multiply this effect by many airplanes at the major airports. Get out of your WiFi enabled Dev area and do some field testing please!!
BE VERY CAREFUL if you are trying to book an upgrade using this app and it errors at the last submit it still authorizes your credit card while telling you to go back to the seat selection page and select a different seat. If you do so, and yet again it errors (mine errored because I was selecting a bulkhead seat and I need a personal warning that I would not be able to put things in a seat in front of me) you are once again Auth for another charge on your CC and redirected to.the seat chart. When I called Delta CS I was now warned about the bulkhead seat but told my card would not go through. I used a different card and then checked why my card didn't work and there were 10 Auth for $278. Called Delta again was told they couldn't do anything they would just "fall off" within 24 hrs; it's now almost 72 hrs and they are still tying up my card. BEWARE
What’s new in version 4.3.1:
• Fixes an issue where the wrong boarding pass was being displayed for certain customers in Today.
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