Richard Tait
A lot of negative reviews made me hesitant to install this app. I took a chance and the experience was perfectly fine. I didn't top-up, but instead renewed a plan. That was very straightforward. It was intuitive, but I am not yet able to figure out how to initiate autopay. That's why I haven't given it 5 stars. I should be able to select the recipient from the "Recents" list and enable/disable autopay using something like a checkbox. The page mentions "Auto Renew" but it is not clickable.
134 people found this review helpful
Flow-BTC (Powered by RedmondTec)
3 December 2021
Thank you for providing your valuable feedback. Please reach out to us at support@topupflow.com, if you have other suggestions.
Helen Williams
I tried to top up a friend's phone payment was taken but the top up was not received, my friend went into a Flow store and said that because I was from the UK trying to top up a Barbados number it would work. The app clearly says that is possible. I tried to contact Flow via the message service on the app but no response received. Very disappointing service, or lack of should I say. I'd give zero stars if I could!
1 person found this review helpful
Flow-BTC (Powered by RedmondTec)
27 May 2024
Hi, we apologize for this. Please send us your concern at support@topupflow.com and we will be more than happy to assist you. This will be handled with utmost priority.
Eileen Aleong
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Awesome 👌. Swift with no hassle. Thank you. It has never been this easy for me to top up. Thank you 😊. My only concern is that I want to make my payment with straight EC Dollars in St. Lucia not US Dollars.
20 people found this review helpful
Flow-BTC (Powered by RedmondTec)
30 April 2024
Hello, you should be able to see XCD (EC) if you are in st lucia, otherwise the application shows international currencies. If you are in st lucia and you cannot see XCD please write us at support@topupflow.com with your phone number and we will happy to assist you.
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