Stopped working for me for a while, but I got feedback from HD. Clearing app data and cache fixed the issue straight away. I was getting a message that the app couldn't load product information. I appreciate the support! This app is very useful. I usually don't feel like talking to staff when I visit Home Depot. It's great to be able to search for an item in the app, compare prices, and find it in the store. Signing in with the HD account, saving searches and wish lists, and locating items in store are excellent features!
Usually pretty good Updated*** Still not working. Completely reinstalled and I still get an error that says something like, "cannot fetch product info at this time" for every product. Nexus 6P Nougat 7.1. Did not work on 7.0 or the last couple months of Marshmallow.
Store is better It's nice to look and see if the item is in the store or not, but it doesn't show product info or anything. I had the same problem before the update nothing changed. Had 7.0 now I have 7.1
Used to work great Home depot said to clear the app data and cache. It took a little while to find it in settings, but it worked. the app is back to normal. Thanks for the fix HD! Old review follows: The app used to work great, now it is lagging and keeps saying that it is"unable to fetch product now". I hope there is a fix. This was a much better app than others I have used for similar stores. I may be forced to change where I shop.
Garbage Used to work fine, however, the past couple months app is worthless. All I get is "can not return product information at the moment" error messages on EVERY product I try to view. I've gone through a couple app updates, cleared cache & data and still no resolution. Uninstalled, just shopping from their mobile website now, sans the app.
Broken lately. Broken the last few months now. Using the Lowes app (and shopping there) more as a result. Won't load product descriptions. Basically after searching, once you select a product, only the first small bit of the product page opens. Rest never loads. Rather obnoxious. And been this way for 2+ months. Come on guys. How lazy are you? Update: Tried clearing data based on comments from other reviews. Seems to be valid fix; worked for me. Still ONE STAR for requiring user assist to fix.
Gear up for the holidays with the latest updates to The Home Depot App, including:
- NOUGAT COMPATIBILITY: View products without issue when running Android N
- TOOLS FOR THE PROS: Contact the Pro Desk directly from the store detail page
Plus, we’ve made it easier to find and shop products with bulk-pricing discounts
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