J Fek
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Was only really useful for reporting/updates on power outages, and paying your bill. 2+ months ago changed the preferred payment method to another bank acct. Twice they've still pulled it from the original account ($300+ both times) bringing the balance to below what my other bills in that acct draw. After the 1st time, I flat out deleted the original payment method from the app, and still had it drawn from there. Was told that the payment section of the app "just sometimes doesn't work." Great.
4 people found this review helpful
NC “PrblCse” Britton
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UPDATE: USELESS! DELETED! I just downloaded this & it doesn't work! I already have an account setup on line so I used my information from that. It knows I have an account because I get the pop up with the last 4 of my phone # to do 2 step verification. I get the 6 digit code, when I put it in it sends me right back to the sign in page! 😡 I tried about 6 times & finally gave up! Fix this please! An app is supposed to make payments easier not impossible!!! 🙄
5 people found this review helpful
Michael G
It's a nice tool. But seems to go to my web browser & I have to sign in each time. There should be a better way to submit a meter reading verse email. Since they always estimate my meter wrong the last 3 winters.
1 person found this review helpful