Nick Barranco
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It does what I need it to do. You can control it via Bluetooth rather than the control panel. The only issue I have is the fact the notifications you can't click on it and it brings you to the App. You can't dismiss the alerts and timers without clicking into the app. You can swipe it away but the audible alert doesn't stop.
Nick Deni
While finnicky, I used to use the app for a couple years. Now I upgraded my phone and the app force quits every time. The horrible screen on the smoker is literally unreadable in the direct sunlight, so I can't read the temperature onboard. Thankfully I have other devices (that actually work) to track that for me. Yet another example of new tech making previously simple tasks arduous.
10 people found this review helpful
Premier Specialty Brands, LLC
27 March 2024
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at https://www.masterbuilt.com/pages/contact-us? We'll get you up and running.
Patrick S
The first time I connected, it worked perfectly. The second and Following times I've connected, the app force closes on me. Oddly, I got it to work great when I turned on the VPN on my phone. I can't really make sense of it though, since this is supposed to connect via Bluetooth. When it works, it's really cool. However, for the most part, it's a pretty buggy app that rarely likes to connect without fiddling with it.
12 people found this review helpful