Visible mobile

4.4
39.8K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The Visible app makes managing your service easy - you can make a payment, upgrade your plan and get 24/7 assistance in just a few taps. Here’s a glimpse of what else you can do in the app:

Join Visible
· Shop phones & wearables
· Bring your own device
· Explore Visible and Visible+ plans
· Get paid to trade in your phone
· Get a new phone on us with “Visible Payback”

Activate and Port
· Activate with eSIM or physical SIM card
· Transfer your phone number from another carrier
· Switch your service from one phone to another

Manage your account
· Securely make a payment
· Upgrade your plan
· Update account information
· Enroll in Autopay
· Swap payment methods

Privacy and Security
· Manage your trusted devices and biometrics
· Learn about your Privacy Choices
· Use the Data & Privacy Portal to exercise your Privacy Rights
· Enable Spam Protection

Get 24/7 support
· Chat with our Care team right from the app
· Tweet us @visiblecare
· Message us on Facebook facebook.com/visiblemobile/

See what we’re up to:
www.instagram.com/visiblemobile
www.tiktok.com/visible
https://www.twitter.com/visible
https://www.facebook.com/visiblemobile/
https://www.youtube.com/@visible
Learn more at Visible.com

What are you waiting for? Make the switch to Visible today! Visit www.visible.com

California residents can learn more about their rights in our California Privacy Notice at https://www.visible.com/legal/privacy/#cpp
Updated on
29 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
39.3K reviews
Billy Duff
4 June 2024
Unbelievable experience. First mobile data just slows to a crawl. Can't do anything. I need my connection for work and start chatting with an agent. Turns out it was a bot that decided it was best to start resetting everything and doing all this nonsense leaving me without ANY service for a good minute. Finally got that back and mobile data is still slowed to a crawl. Phone service is basically a utility, and I don't have issues getting electricity when I need it. 100% unacceptable
4 people found this review helpful
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Scotty Braunworth
2 June 2024
very well priced. uses VZW service. But signal goes out often and I drop a ton of calls. So happy but not so happy. Love the price. the service is a little janky. I do pick up 5G on and off back and forth to LTE at my house. sometimes the 5G pops up. Update almost 2yrs later: Visible has gotten much better in my opinion. They have the 2 main choices. $25 and $40. Most would be perfectly fine with the $25 especially since it's unlimited. $40 has some Xtra doodah's most wouldn't even care about.
6 people found this review helpful
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Hai Le
1 June 2024
Transferring your line, especially without a normal customer support representative, is difficult. If that fails, your only reprieve is the email associated with the account and you better hope that Visible will send emails that you can receive. Otherwise, you risk the chance of losing your number forever. Thank goodness that Verizon was able to step in and re-port in the phone number without any assistance from Visible. Nightmare of an experience
1 person found this review helpful
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Visible Services, LLC
1 June 2024
Hi, this is definitely not the experience we want our members to have at Visible, and we’re so sorry this has been an issue for you. Please reach out to our Care team via web/app chat, or via social media to resolve your issue.