MyMeal by CompassOne

Digital Hospitality - CGC

About this app

MyMeal is an inpatient meal ordering app. MyMeal allows users to directly view menu options and place meal orders. Available menu courses and menu items are based on patient's current diet and allergy information from MyDining. MyMeal is only accessible for designated patients in an inpatient facility where MyDining is used.

Ratings and reviews

App is clunky and not intuitive. My hospital has a complex idea of a meal "entree, 2 Side, roll, dessert, beverage". The items in the menu should clearly say what they fall under, and the shopping cart should show if you ordered too many of one classifiction, or not enough of another. Additionally, if I'm on some kind of diet plan, the app should just not show things I can't order. I used the app, and the food staff still had to call me because the app isn't doing all it should be.

The app itself is easy to use. However the service rendered is a thing in its own im always missing things well today I finally call to get it and the app says it was delivered but guess what? It wasn't... TWICE. Not to mention I've been admitted since the 14 in double portions and never once have I had double portions on any tray

Does not work with the app or the daily meal option the entire time ive been here. Over a week.

What's new

1. Reminder Prompt
Patients and Guests will now be reminded to also order beverages and condiments prior to placing their meal order since these are commonly forgotten.
2. Combined Menu Items
Adjustments have been made to the mymeal application logic to accommodate the new feature in mydining of combined menu items.
3. Minor bug fixes