HSBC Australia

HSBC

About this app

Enjoy faster banking with a simple and seamless design that leaves you more time to explore your world.

Take a closer look today:

- This brand new app has been made specifically for Australian banking needs.
- Built with enhanced security, log on with convenience using Face ID, Touch ID or a Digital Secure Key.
- Products and services - You can open an account and start transacting with your mobile device within minutes.
- Credit Card functions - You can pay bills, lock/unlock cards, set spend limits & configure other personalised controls
- Set up notifications and avoid late fees.
- Stay up to date on our product offerings.
- Update your personal details on the go through the app.
- Travelling or have overseas accounts? You can use and download the app wherever you are in the world. Easily manage your HSBC Australia accounts, and view account summaries of your international accounts with our global view functionality. Please note, if you would like to access or manage your international account, please use the specific country’s app (if available), or select the relevant country through the old HSBC app.

Whether you’re new to online banking or an existing user, getting started is easy.

- New online banking users can download and register through the HSBC Australia Mobile Banking App.
- Existing users can use their existing details. If you have your Digital Secure Key activated, your security settings will automatically transfer across to the new app.

Ready to make the move?

Download the new HSBC Australia Mobile Banking App now.

* Important note: This App is provided by HSBC Bank Australia. Please do not download this App if you are not an existing customer of HSBC Australia.

HSBC Bank Australia Limited ABN 48 006 434 162 AFSL/Australian Credit Licence 232595

Ratings and reviews

This app is the absolute worst. If there's one thing a banking app should do, it's enable transfer of funds. Since they tried to implement NPP (fast payments), you cannot transfer funds. What's worse is the app gives you confirmation that you or payment has been submitted and then proceeds to NOT submit the payment. You only know because the account balance hasn't changed and the people you are trying to pay complain. There is more I would write but there aren't enough characters. 👎👎👎

It is the 2nd time that the fast payment is unavailable with no warning. It is really frustrating when I really need to transfer the money today and only to find out it will take 2 business days. And it also would remove the reference of the transfer because fast payment is unavailable and that makes no sense to me. There are other non user friendly functions including can't edit your saved payee and your recurring payment. Not to mention all the scams going on. I might as well switch bank.

Worst banking app I've ever used. Obviously optimised for iOS only and not for Android, to the point that there are not even options to activate and set PIN code on my new card on the app even though that's what's pushed by all the communications sent through (this is available on friend's iOS version). Also forces you to log out of the app to access a code to login online as no option when you're logged in. Why??

What's new

- Always watch out for scams! We’ve enhanced the scam alerts when you're deactivating your device. If you're not sure, contact us first.

- Bug fixes and enhancements to improve your experience.