
sanjiv kumar
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All of a sudden, app has stopped responding. Unable to access on mobile. Goes into a hang after pin is entered. Statement "shield running at half-integration" pops up. But have not been able to log in for over a month. Before that all was well. Have been writing to SCB, I don't think their technical team knows what is wrong. They keep repeating the same steps and questions despite my multiple responses.
12 people found this review helpful
Standard Chartered Bank PLC
July 20, 2022
Hi Sanjiv, we are sorry to hear that. Request you to please uninstall and reinstall the latest version of SC Mobile app. If you still face any issues please send us a message via DM on Twitter @stanchartHelpIN or inbox to our Facebook page Standard Chartered India with the case ID GOO22_841467 and our team will assist you further. ~KC

SOUVIK GHOSH
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Why does the app always ask to allow sending mail to inbox and there is no skip option as well?? Is is this a banking app or a promotional app?? Recently they closed my credit card without any intimation or reason, when I asked for the reason they were not able to provide me one. RBI should look into the workings of these types of banks.
Standard Chartered Bank PLC
February 28, 2024
Hi, we haven’t heard from you since our last message. We request you to kindly fill in your details in the following link with the reference number GOO24_1394094 https://www.sc.com/in/hereforgood/apply/ and we will get in touch with you. ~PN

Dhiraj Keote
I am extremely disappointed with Standard Chartered Bank’s service. I was provided incorrect information regarding cash redemption on my card, and later I was charged unnecessary interest despite following the instructions given by their representatives. The customer support is unhelpful and fails to resolve issues effectively. I have decided to close my card with them and will not recommend Standard Chartered to anyone. Their lack of transparency and poor customer service.
2 people found this review helpful
Standard Chartered Bank PLC
September 2, 2025
Hi Dhiraj, we haven’t heard from you since our last message. We request you to kindly fill in your details in the following link with the reference number GOO25_1876456 https://www.sc.com/in/hereforgood/apply/ and we will get in touch with you. ~AS