Matt Baumruk
The software is years behind, the clarity of the cameras is subpar, the inability to mass delete videos should you choose to do so is annoying, the storage space is insufficient and all this when the app actually works... if it wasn't for the insurance break I would give back the ancient equipment. Yours truly.. 25+ yr customer..
3 people found this review helpful
Rogers Communications Inc.
June 12, 2024
Good day Matt, we appreciate you took the time to let us know how you feel about our app. We'll pass along your comments to the developers team for review. ^mg
Allie Whalen
The app is way behind when it comes to accessibility. My husband is with Bell and it's much easier to manage his plan and details compared to Rogers. The app seems like it belongs to some relatively unknown service provider rather than one that belongs to a service provider that is Bell's #1 competitor. Can't even use fingerprints to sign in unlike Bell. What a joke.
3 people found this review helpful
Rogers Communications Inc.
June 21, 2024
Hi Allie, we appreciate your feedback and will forward it on for review and consideration. Have a good day. ^yc
Guy Femmes
Total incompetent thieves. Tried to add a line to my acct. They messed up the Sim chip delivery via also incompetent Purolator no-brians. I havent even received the chip yet, but they billed me an entire month of service / fees... without providing any actual service, or the Sim. They refuse to refund the months fee, or have a manager answer the phone. Strongly suggest a different cell provider. Need to terminate several wanna-be 'managers'.
3 people found this review helpful
Rogers Communications Inc.
July 4, 2024
Good day Guy, thanks for letting us know. This is definitely not the experience we aim to provide. Please reach out to us at https://www.rogers.com/contact/resolve-a-concern so we can take a deeper look into this. We appreciate the opportunity to rectify this issue. ^mg