Rogers Smart Home Monitoring

Rogers Communications Inc.

About this app

Enjoy peace of mind knowing that you’re always connected to your home and your family. Rogers Smart Home Monitoring customers can use this application to securely view and control their system anytime, anywhere on a smartphone or tablet.

With Rogers Smart Home Monitoring, you can*
• Control and secure your smart home from anywhere – use just one app to manage your choice of devices
• Stay in the know – watch live video from cameras; get instant alerts when doors or windows are opened
• Save on energy usage and costs – set automated rules and routines to manage lighting and heating
• Help protect your home and loved ones – monitor for alarms, smoke, carbon monoxide or water leaks
• Relax with hassle-free installation and 24/7 support
• Customize your solution – add devices as your needs grow

Getting Started:
• Download and install the Rogers Smart Home Monitoring app on your smartphone or tablet
• Launch the app and sign in using your MyRogers username and password
• Select "Remember me" for even faster sign in next time

Requirements:
• Rogers Smart Home Monitoring subscription
• MyRogers username and password to access the app

For more information see: rogers.com/smarthome

*App functionality will depend on compatible hardware and subscribed package and features

Ratings and reviews

Crashes 80% of the time. I use my fingerprint to unlock the app, but it mostly makes me sign in manually. Sometimes I have to disconnect from Wi-Fi to sign in. I finally ended this horrible service and opted for a more reliable service elsewhere. It takes hours just to connect to the right person and was transferred about 3 times during the process. If you are lucky to get to someone to end your service of course.

The app is easy to use and navigate. However, if you have cameras it's way to sensitive, shadows from trees set if off even on yhe lowest setting. Setting the temperature for the thermostat is a bit cumbersome, and the fact that there is no auto feature is strange. There is also no way to set camera zones or "tripwires". I would of thought that simple features would be a no brainer. I'm not a telus fan, but there app is better.

So now I'm changing my review. The not signing in event is a huge issue now, more than before. And now it's not loading videos (saying no media) when earlier the same day, there were videos/pictures. No amount of uninstalling, reinstalling, clearing cache, restarting, helps these issues. Very very disappointing. Doesn't always stay signed in which is frustrating but otherwise it's great.

What’s new

Bug fixes and stability improvements