
James Meeks
Horrible!!! Be sure to read the contract completely before signing up. Guy that sold me on this said after the 3yr contract I could cancel at any time. At the end of 3yrs it turns into another 1 yr contract that has early cancellation fees. And when you call to talk to your rep to cancel they give you the run around for 4 months saying only your designated rep can cancel. When she finally called back said she had to send it up before it could be canceled. Of course your account rep is in India.

Malley Mall
Love the app! Period!... it allows me to track the movements of my fleet, track mileage which makes ifta a breeze. Also, in the event of a breakdown, gps through the app will take me, or a wrecker right to the truck. The ONLY thing I would like to see changed in the app would be for total miles in a 24 hr period to be automatically calculated. But nothing and nobody's perfect. This app gets pretty close to that.
11 people found this review helpful
Verizon Connect
April 28, 2021
Hi Malley, We've forwarded your feedback to our developers about the Verizon Connect Manager app. Thank you for taking out the time to send us your suggestions! Thank you, Ashlee-Product Team

A Google user
Terrible service, terrible ap. There is a reason Verizon has long term contracts - few companies would keep the service very long if they could cancel. We have had the service nearly a year and they still don't have all of the units installed. They charge us every month for GPS devices that have never been connected because the install team drops the ball. I have contacted sales, support, been shuffled around multiple account managers. Nothing works. Currently looking at GPStrackit
8 people found this review helpful
Verizon Connect
September 12, 2019
I'm sorry you're having this issue, I can reassure you this is not a common experience for our users. I've reached out and will be working with your account manager on a resolution. My goal is to turnaround your experience with us so you can fully take advantage of our great apps and service.
Idil, Product Team