
Erin Heft
Messed up that the onboarding is backwards, they ask you to buy a business license, they ask for all kinds of info, Then do a background check last, its a generic automated bad one. 0/10, if I could give a lower score I Would. It will Not let you turn it on to see what fares you Might have unless you're literally in front of the store. Not even instacart is that dumb. It also bombards you with text notifications, even After typing STOP & receiving a text stating you have been unsubscribed. trash
2 people found this review helpful

Lillith Sun
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Cannot log into my account. Driver support is not responding to my multiple emails. Every time I update my auto insurance in the app, my profile gets deactivated. This happens every single time and it's happened again. I've sent multiple emails to support with absolutely no response. I really don't know how to fix this and at this point I'm frustrated.
20 people found this review helpful
Hey, Lillith. We truly apologize for any frustration. Please keep communicating with us at partners@gopuff.com and our driver support team will get this resolved for you asap. - AN

Amber Lick
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As a driver, I loved driving for gopuff. Due to unforeseen circumstances, I no longer have access to my old cell number, I had to change it. I am unable to log in as a driver. It used to send a verification code via text and email. This has switched to just texts. I've been reaching out to driver support now for over a month. I've filled out and submitted forms online. I've gone to the driver support page and have tried chatting with an agent. There's just no driver support! My account gone.
26 people found this review helpful