Valerie Vinzant
The only way I can get decent Wi-fi is to buy the most expensive plan. And it is still lacking. Video on Zoom and calls is really bad, low bandwidth. Their billing practices are awful! I had auto pay and HughesNet would send me an email with no billing info, the same day that they debited my account! I switched to paper billing, now I get an email,, the same day of the month as before, detailing my billing info and giving me about a month to pay. However, now the app doesn't work at all.
3 people found this review helpful
Hailstone Shop
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Worst damn internet I've ever invested in. It's as slow as the old dial-up days if not slower. Even with full data you can't hardly watch a video, or stream music without having to buffer a million times. The app is just as bad as their internet. Not worth the $90 a month for 30 gigabytes of data. If you're limited on options for internet in your area. There are far better choices than this. Do a little research, and stay far away from Hughes Net.
207 people found this review helpful
LaPatrona_ Sujeyth
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Told agent what i needed it for and they gave me the wrong plan. It never worked on simple things even off vpn. Not only did i have to pay a service that didnt work, but they attempted to sale me an additional service so it could reach. I have a small apartment and i work in the same room as the router, and their excuse was "i was far or the walls affect it". Then tried to cancel it and they still want to charge me a cancelation fee. Also tech came out to work on it and he did nothing! Lawsuit!
69 people found this review helpful