AaxonPay

KioSoft Technologies LLC

About this app

ATTENTION: Only for use in participating Aaxon Laundry locations.

AaxonPay is an application providing the easiest and smartest complete laundry solution. This app allows you to pay for laundry cycles from your account by using Bluetooth to communicate with the washer or dryer.

Simply use AaxonPay to purchase credit right from the app, then use that credit for your laundry. A full accounting is available to see your transaction purchase history.

• Scan the QR code of your laundry room (one time process)
• Start laundry machines via Bluetooth by scanning QR code on the machine
• Check your card/account balance, and add value to your account for laundry.


For participating laundry rooms, you can view machine availability as well as receive alerts when your laundry cycle is complete.

Ratings and reviews

Utter ripoff. I'm using a machine that doesn't have coin slots so this app is the only way to pay. They require you load a minimum of $10, and if you only need to do one load ever, or your rental is up, or your building burns down, they won't refund you a penny. There's also no option to delete credit card info from the app unless you replace it with another card. It also wouldn't let me add time to a dryer when I needed an extra half cycle, instead asking me to pay for a new full cycle.

This app is absolute garbage, it barely ever shows you when the machine is in the process of, or done, cleaning and drying. It asks you to log in every time you leave the app alone for too long and the auto reload hasn't worked for me yet. I can't check the room status and when I forgot my password I asked the system to send me an email but they didn't.. which is just awesome. Enjoyed having to remember my password for 20 minutes. At least it let's you start a session, so there's that. 🤷

The app is not as user friendly as it should be. Remaining balances do not seem to be in sync with the app home page. Also, the app lacks an easy way to add money to the account. It's way too complicated. Finally, it seems to be impossible to connect with a human being to solve a problem. When I tried to solve a problem with a deposit I called the number on the app and got a code. But, wasn't told where to enter it. In Florida, where we are, not ok with the number of seniors down here.

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