Trane BAS Operator

Trane

About this app

Check your building’s HVAC system to see the status, make adjustments, respond to hot/cold calls quickly and get more done in your day.
The Tracer BAS Operator works with the Trane building automation system controller: Tracer SC version 3.6 and higher. The BAS Operator is fully integrated with Tracer SC – just log in to view your building!
The Trane BAS Operator Features:
Manage Alarms
• See the active and historic alarms in your system, their severity and what generated the alarms.
• Acknowledge new alarms and add comments for others to see
• Keep the alarm log tidy with the delete alarm functionality
View Status
• See what’s happening in spaces, with equipment and entire systems.
• Built-in graphics for easy to read status, at a glance, including animations.
Take Action
• Respond to hot/cold calls by adjusting setpoints, overriding equipment and occupancy.

A feature of BAS Operator is it remembers the connection information for your connected devices. This is very helpful! However, when Updating to a new version, do not Un-install (or delete) the old version. Doing so will erase the device connection data.

Ratings and reviews

Great application! I have recently had an issue with connecting to devices. I can log in to Trane Connect, but when logging into the device, it indicates, "Unable to make connection." Trane Connect and log in credentials work on the laptop. Also, the names of the devices are no longer showing, just serial numbers. this is inconvenient if you have multiple devices. Please resolve these issues as soon as possible.

The app has worked well in the past. Tried to use it last night and it will not allow remote access. It allows me to enter the email address, password and sends me the verification code. But then when you select remote access to the unit it says you need to enter the username. it never gives you the opportunity to do that. it works with the network connection but not the remote access. the Remote access is the reason I have the app. Frustrating when things used to work and now don't.

If you're having trouble logging in to remote connect in app.... First log in to remote connect on a web browser and accept license agreement. Then try app again. This is what worked for me.

What’s new

Support for new equipment type and new heat pump chiller
Fix the device name instead of serial number in organization list.