
ChuckAnn D
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If I could give it zero stars I would. It's completely broken. Access denied. Put in a tech support request & received an acknowledgement but that's all. App used to work then suddenly it didn't. It has been rendered useless. I forced stopped, deleted cache & data, deleted the app, restarted phone several times. It's the only way the vehicle can be remote started & I need to leave my dog in the vehicle for a few minutes when we're traveling. So this is a huge inconvenience for me.
5 people found this review helpful
Volvo Cars
October 15, 2025
Dear customer, we’re truly sorry to hear about this experience and the inconvenience caused. We understand how important it is to rely on the app’s functionality, especially for remote start. Please contact our support team so we can assist you directly: https://www.volvocars.com/support.

Shane Howell
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Works well when it lets you log in, which is only 10% of the time. Other 90% is either being told your login info is wrong (it's not) or it just hangs in the Signing in screen. I had to delete/reinstall the app AND reset my password just to get it to let me back in, even though my PW never changed... Update 2023... Just as terrible. It can easily tell when the car is in use or not but starting it remotely, even standing right beside it, is next to an impossible task for Volvo. Update 2025: same.
83 people found this review helpful
Volvo Cars
November 29, 2021
Thank you for your review. This issue has been brought to our attention and a fix will be introduced in the coming releases. We apologise for the inconvenience and we hope the app will meet your expectations shortly.

Richard Piemonte
whenever I try to use the app it says car off line the app will connect to the car if I restart the infotainment system in the car, but drops off after an hour or so. this is when it's parked in the garage as well as anywhere else. Just had to bring the car to volvo service because it could not get the update, that would fix the bugs. Now it's worse. what good are remote features that don't work happens on my wife's iPhone also.Volvo needs to iron out these software problems .
Volvo Cars
October 30, 2025
Dear customer, it's unfortunate to hear about the issues you are facing with the app's connectivity. We value your feedback, as it sheds light on these software challenges. Please rest assured as we will send this message to our technical department for further analysis and improvements.