SimplyGo

SimplyGo Pte. Ltd.

About this app

The all-in-one SimplyGo app now has key features integrated from the EZ-Link app – convenient for your travel card-related and lifestyle needs. By adding your contactless bank card and/or travel cards to the SimplyGo app, you can now access a variety of services, including:
• View travel history and payment transactions on the go
• Apply and activate auto top-ups for EZ-Link and Concession cards
• Apply or replace Concession cards, or purchase Monthly Concession Pass for SimplyGo Concession cards
• Apply for the Motoring service for your ERP and carpark charges – no need for a card in the IU/On-Board Unit (OBU) anymore!
• Submit a travel claim and track its status
• Block lost EZ-Link cards anytime and recover the remaining value
• Use your Wallet to make purchases locally and overseas
Experience the full suite of services today by downloading the SimplyGo app – Make every trip a seamless journey!

Terms and conditions apply

Ratings and reviews

After the update, the new user interface is not customer friendly. Also unable to add new card information. Tried calling the hotline but was brushed off and told to keep uninstalling and reinstalling the app until it works. Staff refused to take down the error code and escalate the issue claiming that they could only do so if the error was replicated after the app was u installed and reinstalled after a few hours. Utterly shameful managment.

1. When filing a claim, under Other details (Optional/199 characters), I could not see the text box or my text as I was keying in the details. Doesn't the app developer test out all the features before rolling them out? 2. It took quite a while to find the redemption option for Simply Go evoucher (from Healthy365). App could be more user-friendly in this respect.

I have a NEW concession card and they still won't let me renew through the app. I'm sure the excuse is I haven't changed it to simplyGO then WHY WASN'T THIS TOLD TO ME WHEN I WAS AT THE COUNTER PAYING $8.10 FOR A NEW CARD?!????!! I had to travel to a simplygo counter to do it too. the app is useless to me so I am rating it as a sub par service. wasting my data and time.

What’s new

Bug fixes and General Enhancements