Adele
Interface is easy to follow. However the Cashback offers never able to show up at my app despite the version is the most updated one. And apparently the cash back offers can only be applied through app, so I am not able to enjoy any cash back offer so far. Also instead of automatically email me the statement I have to download the statement from the app and share it to my email/cloud, which is inconvenient for customers.
Hi Adele, we can only apologise that you've been having some issues with our App and cashback. You can reach out to our team in our Live Chat on our App and fill out one of our missing cashback forms online for the team to investigate this for you. We appreciate your patience and understanding, they'll get this all sorted for you.